Distribution Controller

In brief

**Overview** This role as Distribution Controller at Tiger Brands involves managing the Driver Sales team to ensure timely and complete deliveries according to schedule and volumes. The Controller is responsible for the effective distribution of products, identifying and implementing route optimization models, and executing bakery operational plans to enhance distribution channels and market penetration. **What you will do** * Ensure safe and responsible use of vehicles, including vehicle defect management and liaising with distribution regarding kilometers. * Account for stock and money by managing driver orders, outgoing stock versus route sheets, driver balances, returns, and stock on trucks. * Manage staff by controlling weekly wages, implementing leave rosters, managing crew attendance and pipeline time, conducting on-the-route coaching, ensuring professional appearance, and attending to disciplinary issues. * Manage distributors by balancing accounts and highlighting order changes. * Manage trucks by understanding capacities and making adjustments where required. * Ensure on-time delivery by managing departure times and emergency/second round deliveries. * Manage baskets to ensure positive basket flow. * Supervise crew, managing discipline (late-coming, absenteeism), arranging transport for Driver Salesman & Van Assistants, ensuring drivers receive and balance invoices with stock, managing departure times and on-time delivery, managing leave and day-off rosters with relievers in place, and inducting new driver salesmen & van assistants into Albany's way of working. * Standardize induction for Driver Salesmen covering job profiles and all job requirements/paperwork. * Support the Sales team in developing new markets and driving business development with existing customers. * Build excellent relations with trade customers and truck crews (Drivers & Van Assistants). * Conduct daily driver debriefs to review route performance using debrief forms. * Consistently monitor the distribution network for route viability and performance. * Manage returns and stock on truck. * Liaise with Telesales. * Fill in as a relief Distribution Controller when required. * Meet daily, weekly, and monthly sales targets. * Minimize credit returns as per Bakery policy and manage basket movement, counts, and control. * Manage customer relations by opening new cash/credit accounts in General Trade, collecting outstanding monies daily, handling special deliveries and customer queries, and regularly reviewing and updating customer data. * Understand product quality requirements, handle customer complaints, report consumer complaints to the Sales Manager, manage market incidents, and understand/manage the withdrawal/recall and logistics processes. * Support customer and route plans, plan and implement competitive sales plans for volume growth, and understand applicable Channel, Customer Management, and Pricing Strategies. **Requirements (from the original advert)** * Excellent communication skills – written and oral * Good interpersonal skills * Decision making ability * Problem solving ability * Figures orientation * Detail orientation * Personal Effectiveness: Analytical and problem solving skills; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player. * Matric or equivalent qualification * National Diploma/3 year Degree in Sales & Marketing preferred * Minimum of 3 years sales experience in a FMCG environment * Valid drivers’ license * Prepared to work long hours when required * Prepared to work weekends and public holidays * Prepared to work in informal and formal trade sector **Who should apply** The ideal candidate for this role is an experienced professional with a strong sales background in an FMCG environment, preferably holding a National Diploma or Degree in Sales & Marketing. They must possess excellent communication, interpersonal, decision-making, and problem-solving skills, with a keen eye for detail and figures. The candidate should be analytical, proactive, assertive, and customer-service oriented, capable of working effectively under pressure and as part of a team. A valid driver's license is essential, along with a willingness to work long hours, weekends, public holidays, and in both informal and formal trade sectors. **Deadline** 22nd October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/distribution-controller-tiger-brands-10 Source: myjobmag

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At a glance

• At least 3 years of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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