Steward (Polokwane)

In brief

**Overview** This role is for a Steward at Sun International in Polokwane. The Steward is primarily responsible for ensuring that all kitchen areas are clean, well-maintained, and organised at all times, adhering to Sun International’s operational excellence standards and procedural compliance. **What you will do** * Ensure all food and beverage equipment is clean and in good working order. * Check all chemical levels and inventory for cleaning. * Set up stations and ensure crockery and hollowware are stored correctly, recording any breakage. * Complete day-end dishwasher maintenance. * Clean all soiled equipment items. * Dispose of all broken items in the proper area. * Remove trash and waste. * Clean, sanitize, and close workstations. * Understand and conduct all tasks in line with F&B standard operating procedures. * Comply with health, safety, hygiene, and environmental regulations in the outlets. * Use and store operating equipment in line with specifications and safety regulations. * Resolve or report on any anomalies to the required standards. * Connect with all guests by providing a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times. * Interact with guests and provide professional service standards and relevant solutions. * Educate customers on business unit facilities, products, and current promotions. * Handle any customer complaints, requests, and/or suggestions to resolution, escalating if necessary. * Manage one's time and resources to ensure that objectives are achieved effectively and on time. * Provide a support service to the kitchen. * Refer problems falling outside parameters to the team leader/manager for resolution. **Requirements (from the original advert)** * **Education:** Grade 12 preferred or Grade 10 with a minimum of 2 years relevant experience as a steward. * **Experience:** Exposure to a kitchen environment and facilities is an advantage. * **Work conditions and special requirements:** * Ability to work shifts that meet operational requirements. * Physically able to move operating equipment. * Have an open attitude to perform similar functions in alternative outlets due to operational requirements. * **Skills and Knowledge:** * **Behavioural:** * Deep customer and market understanding. * Responsive to customer feedback. * Demonstrate end-to-end ownership for resolving customer problems. * Accountability. * Continuous improvement. * Transparency. * Collaborative and a team player. * Clear communicator. * Takes ownership. * **Technical:** * OE usage and storage. * Cleaning Techniques. * Chemical Knowledge. * Verbal Communication skills. * Basic Computer Skills. **Who should apply** Candidates who are meticulous about cleanliness and organisation, particularly within a kitchen environment. Individuals who can adhere strictly to operational excellence standards, procedures, and health, safety, hygiene, and environmental regulations. Applicants should be capable of performing routine cleaning and maintenance tasks, including managing chemicals and equipment. The ideal candidate will also interact positively and professionally with guests, providing a warm welcome, resolving issues, and educating them about services. Furthermore, candidates should be accountable, take ownership, be collaborative team players, communicate clearly, manage their time and resources effectively, and be able to work shifts, demonstrating the physical ability to move operating equipment. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/steward-polokwane-sun-international Source: myjobmag

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At a glance

• At least 2 years of experience.

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