FB Operations Manager (Bloemfontein)

In brief

Overview This role is for an FB Operations Manager based in Bloemfontein, working for Sun International. The position is responsible for driving the Food & Beverage strategy, achieving business targets, optimising revenue, overseeing all F&B and kitchen operations, managing financial performance, leading F&B teams, ensuring exceptional guest experiences, and maintaining compliance across all F&B environments. What you will do * Drive the execution of Group Food & Beverage strategy across all operations to ensure consistent delivery of commercial, operational and brand objectives * Deliver agreed business targets including revenue growth, profitability and performance standards across all F&B outlets & kitchen operations * Optimise revenue performance through effective management of pricing, menu engineering, product mix, outlet performance and commercial opportunities * Identify, develop and implement innovative F&B and culinary concepts and growth opportunities aligned to market trends and guest expectations * Monitor market dynamics, competitor activity and guest insights to sustain competitive positioning and inform decision-making * Oversee end-to-end F&B and kitchen operations to ensure operational excellence, efficiency and consistency across all outlets – front and back of house * Take full accountability for kitchen performance, including leadership of senior chefs and culinary teams, ensuring alignment to quality, cost, and operational standards * Lead menu development, engineering and costing within the culinary and product framework ensuring profitability, consistency and alignment with brand positioning with continuous innovation and quality standards across all offerings * Drive strict food cost management, including waste reduction, portion control, yield optimization and stock management * Ensure the consistent application of Group standards, brand requirements and operational SOPs across all F&B environments * Accountable for the overall financial performance of the F&B division, including P&L management, budgeting, forecasting and Capex oversight * Drive financial discipline through effective cost management, efficiency optimisation, and performance tracking against key financial indicators * Lead high performing, engaged F&B teams through effective leadership, capability development and succession planning * Foster a culture of accountability, performance excellence and continuous improvement across all levels of the operation * Ensure the consistent delivery of exceptional guest experiences across all F&B touchpoints, supported by effective service recovery processes * Manage supplier partnerships to ensure quality, value, compliance and supply continuity across all operations * Oversee banqueting, events and function F&B performance to ensure commercial success and operational excellence * Ensure full compliance with food safety, hygiene, and HACCP standards, embedding best practices across all kitchen and service areas * Ensure robust governance, compliance and risk management across all F&B operations, including health, safety, hygiene, and statutory requirements * Maintain strong operational controls and reporting systems to enable accurate, timely and data-driven decision-making across the division * Ensure audit readiness and the effective implementation of corrective actions to address operational or financial gaps Requirements (from the original advert) Education * Diploma in Hospitality Management, Food & Beverage Management, Culinary Arts, Business Management, or a related field Experience * 8 years+’ Food & Beverage experience within the hospitality, hotel, resort, gaming, or multi-outlet restaurant environment * Inclusive of 3 years' experience in a management role with accountability for multiple outlets * Proven experience managing Food & Beverage budgets, forecasts, and profit and loss P&L accountability * Demonstrated experience in menu development, product innovation, revenue growth initiatives, and cost control * Experience leading large, multidisciplinary culinary and service teams * Proven track record of driving operational efficiencies, service standards, and guest satisfaction * Experience managing banqueting, conferencing, events, and function operations * Experience with procurement, supplier management, stock control, and inventory systems Skills and Knowledge Behavioural: * Leadership and Team Development * Accountability * Results Orientation * Business & Commercial Acumen * Decision Making * Planning and Organising * Customer Focus * Communication and Influencing * Relationship Management * Adaptability and Resilience Technical: * Food & Beverage Operations Management * Culinary and Menu Development * Financial Management and P&L Control * Revenue Growth and Commercial Management * Procurement and Supplier Management * Inventory and Cost Control * Performance Management and Talent Development * Guest Experience Management * Compliance, Risk and Audit Management * Hospitality Systems and Reporting Tools Who should apply The ideal candidate is an experienced Food & Beverage professional with over 8 years in the hospitality, hotel, resort, gaming, or multi-outlet restaurant sector, including at least 3 years in a multi-outlet management role. They should possess a relevant diploma and have a proven track record in financial management (P&L, budgeting), menu development, revenue growth, cost control, and leading large culinary and service teams. A strong focus on operational efficiency, guest satisfaction, compliance, and strategic F&B management is essential. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/fb-operations-manager-bloemfontein-sun-international Source: myjobmag

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