Patient Administration Manager

Profile Personnel

Location
Port Elizabeth, Eastern Cape
Minimum qualification
Diploma
Closing date

First listed . Last checked at source .

In brief

Overview A leading organisation in the private healthcare sector is seeking a detail-oriented, analytical and proactive Patient Administration Manager to join its team. This role will oversee key patient administration and revenue-cycle functions, with responsibility for credit control, case management, tariff governance, reporting and operational performance. What you will do * Lead and support Team Leaders across Credit Control and Case Management. * Monitor operational performance, departmental targets, escalations and revenue-cycle risks. * Oversee debtor performance, collections, age analysis and month-end debtors reporting. * Ensure effective case management, including authorisations, funder compliance and accurate documentation. * Conduct monthly tariff analysis, identify trends and support annual tariff implementation and negotiations. * Prepare accurate reports and analytical insights to support management decision-making. * Drive standardisation, governance, accountability and continuous improvement across areas of responsibility. * Identify operational risks and implement appropriate corrective actions. * Support effective stakeholder relationships across internal teams and external funders. Requirements (from the original advert) * Relevant Diploma or Degree in Healthcare Management, Business Administration or a related field. * At least 5 years’ relevant experience in private healthcare administration, revenue cycle, case management, credit control or a related function. * At least 2 years’ supervisory or management experience. * Sound knowledge of private healthcare revenue-cycle processes, medical schemes and funder requirements. * Strong understanding of case management, credit control, age analysis and debtors month-end processes. * Intermediate to advanced Microsoft Office skills, particularly Excel. * Experience with funder or industry portals will be advantageous. Who should apply The ideal candidate is a detail-oriented, analytical and proactive individual with strong private healthcare administration experience. They should possess the ability to lead and support teams, drive accountability, and identify opportunities for continuous improvement. Key competencies include strong leadership, analytical thinking, practical problem-solving, communication, reporting, stakeholder management abilities, a high level of accuracy and attention to detail, ethical judgement, integrity, confidentiality, strong accountability, organisational skills, and a continuous improvement mindset. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/patient-administration-manager-profile-personnel Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 2 years of experience.
  • Microsoft Excel
  • Microsoft Office

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description * A leading organisation in the private healthcare sector is seeking a detail-oriented, analytical and proactive Patient Administration Manager to join its team. * This role will oversee key patient administration and revenue-cycle functions, with responsibility for credit control, case management, tariff governance, reporting and operational performance. The successful candidate will bring strong private healthcare administration experience and the ability to lead teams, drive accountability and identify opportunities for continuous improvement. Requirements, Experience & Qualifications * Relevant Diploma or Degree in Healthcare Management, Business Administration or a related field. * At least 5 years’ relevant experience in private healthcare administration, revenue cycle, case management, credit control or a related function. * At least 2 years’ supervisory or management experience. * Sound knowledge of private healthcare revenue-cycle processes, medical schemes and funder requirements. * Strong understanding of case management, credit control, age analysis and debtors month-end processes. * Intermediate to advanced Microsoft Office skills, particularly Excel. * Experience with funder or industry portals will be advantageous. Key Responsibilities * Lead and support Team Leaders across Credit Control and Case Management. * Monitor operational performance, departmental targets, escalations and revenue-cycle risks. * Oversee debtor performance, collections, age analysis and month-end debtors reporting. * Ensure effective case management, including authorisations, funder compliance and accurate documentation. * Conduct monthly tariff analysis, identify trends and support annual tariff implementation and negotiations. * Prepare accurate reports and analytical insights to support management decision-making. * Drive standardisation, governance, accountability and continuous improvement across areas of responsibility. * Identify operational risks and implement appropriate corrective actions. * Support effective stakeholder relationships across internal teams and external funders. Key Competencies & Skills * Strong leadership and team-support capabilities. * Analytical thinking and practical problem-solving skills. * Strong communication, reporting and stakeholder management abilities. * High level of accuracy and attention to detail. * Ethical judgement, integrity and confidentiality. * Strong accountability and organisational skills. * A proactive approach with a continuous improvement mindset.

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