Customer Support

Jonsson Workwear

Location
Paarl, Western Cape
Closing date

First listed . Last checked at source .

In brief

**Overview** Jonsson Workwear’s Customer Support team is responsible for assisting customers to find workwear best suited to their requirements. These individuals play a key role in understanding and adapting to customer needs, ensuring they are met with the efficiency and brilliance that reflects the brand. The Paarl store is specifically seeking a driven, highly professional and customer-obsessed individual to serve as their in-store point of contact. **What you will do** * Provide in-store exceptional customer service. * Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements. * Utilise product knowledge to suggest solutions that meet and surpass customer’s needs. * Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues. * Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests. * Carry out all required tasks efficiently, maintaining accuracy with urgency. * Follow up, follow through and fulfil commitments, always. **Requirements (from the original advert)** * Driven * Highly professional * Customer-obsessed * Presentable * Well-spoken * Professional * Communication and interpersonal skills * Product knowledge **Who should apply** An individual seeking to exceed varied customer needs, who is always prepared to go to great lengths to impress customers, ensuring they are served with authentic consideration, charisma, and obsession. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/customer-support-jonsson-workwear-10 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    * To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand. * To keep exceeding our customers' varied needs, our Paarl store seeks a driven, highly professional and customer-obsessed individual to join our team. As our in-store point of contact, you are presentable, well-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession. The individual best suited to this role will be required to: * Provide in-store exceptional customer service. * Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements. * Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs. * Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues. * Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests. * Carry out all required tasks efficiently, maintaining accuracy with urgency. * Follow up, follow through and fulfil your commitments, always.

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    Customer Support at Jonsson Workwear | SPANi - South African Jobs