Call Centre Agent

Call centre agents answer or make calls, chats and emails on behalf of a company, resolving queries, making sales or collecting payments. Many roles work shifts and have performance targets.

Open vacancies
50
New this week
44
Entry-level
9
Remote
12

How to get into this career

  • Matric is usually required; previous experience is often not.
  • Clear spoken English is essential; extra South African languages can be an advantage.
  • Many employers offer paid training, and some roles are remote.

Requirements vary by employer. Always check the advert.

What employers are asking for

Skills mentioned in adverts

  • Customer service (21)
  • Microsoft Office (10)
  • Data entry (5)
  • Cold calling (4)
  • Microsoft Excel (3)
  • Driver's licence (2)
  • Afrikaans (2)

Minimum qualification asked for

  • Matric / Grade 1217 (77%)
  • Diploma5 (23%)

Advertised monthly salary

R10 000

median; middle half R7 400–R18 000, from 11 adverts that state a salary.

Where the jobs are

Provinces

Cities

  • Pretoria6 (12%)
  • Cape Town4 (8%)
  • Midrand3 (6%)
  • Johannesburg2 (4%)

Employers hiring

Latest call centre agent vacancies

See all
Call Centre & Customer Service

Customer Service and Operations Consultant - 15169

SomewhereRemote (South Africa)$1 000 – $1 400 per month

We are a purpose-driven organization committed to creating positive impact and meaningful experiences for our clients and communities. Our team thrives on innovation, collaboration, and integrity, and we value individuals who are proactive, adaptable, and motivated to contribute to a mission-focused environment.

Sales

Sales Agent - 55261151101

SomewhereRemote (South Africa)

We are seeking candidates candidates only from Latin America, South Africa, or the Philippines. You MUST be a resident of the country you are applying. We are looking for a motivated and detail-oriented Sales Development Representative (SDR) with 2–3 years of sales experience to support our home sales team.

Call Centre & Customer Service

Customer Support Specialist (PH/SA) - 60797956458

SomewhereRemote (South Africa)$1 500 – $2 000 per month

Senior Turnkey Customer Support & Operations Specialist + An extra $50 USD / week for maintaining flawless zero-complaint customer service loops. + An extra $50 USD / week upon successfully transitioning to and mastering voice calls. + Performance incentives tied to successful phone order conversions.

Call Centre & Customer Service

Inbound Sales Lead Agent - 53893871498

SomewhereRemote (South Africa)

We are seeking candidates candidates only from Latin America, South Africa, or the Philippines. You MUST be a resident of the country you are applying. We are a private aviation marketplace that makes empty leg private jet flights discoverable and easy to book.

Call Centre & Customer Service

Customer Support Specialist ​​​​​​​(Enterprise SaaS) - 21112

SomewhereRemote (South Africa)

We are a rapidly growing enterprise SaaS company changing how employees arrive at work. Our platform brings parking, EV charging, and workplace transportation together into one intelligent system, helping large organizations make better use of their infrastructure while giving employees a simpler daily experience.

Call Centre & Customer Service

Customer Service Representative

SomewhereRemote (South Africa)

The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!

Figures are based on live vacancies indexed by SPANi whose job titles match this career; they describe SPANi's index, not the whole labour market. Salary figures use only adverts that state a monthly rand salary.

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Call Centre Agent jobs and career guide | SPANi - South African Jobs