Steward

In brief

**Overview** This role at Sun International is for a Steward, responsible for maintaining the cleanliness, organisation, and maintenance of kitchen areas according to the company's operational excellence standards and procedural compliance. **What you will do** * Ensure all food and beverage equipment is clean and in good working order. * Check all chemical levels and inventory for cleaning. * Set up stations and ensure crockery and hollowware are stored correctly. * Record any breakage. * Complete day-end dishwasher maintenance. * Clean all soiled equipment items. * Dispose of all broken items in the proper area. * Remove trash and waste. * Clean, sanitize and close workstations. * Understand and conduct all tasks in line with F&B standard operating procedures. * Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets. * Use and store operating equipment in line with specifications and safety regulations. * Resolve or report on any anomalies to the required standards. * Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times. * Interact with guests and provide professional service standards and relevant solutions. * Educate customers on business unit facilities, products and current promotions. * Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary. * Provide a support service to the kitchen. * Refer problems falling outside parameters to the team leader/manager for resolution. **Requirements (from the original advert)** * **Education:** Grade 12 preferred or Grade 10 with minimum of 2 years relevant experience as a steward. * **Experience:** Exposure to a kitchen environment and facilities is an advantage. * **Work conditions and special requirements:** * Ability to work shifts that meet operational requirements. * Physically able to move operating equipment. * Have an open attitude to perform similar functions in alternative outlets due to operational requirements. * **Skills and Knowledge:** * **Behavioural:** * Deep customer and market understanding. * Responsive to customer feedback. * Demonstrate end‑to‑end ownership for resolving customer problems. * Accountability. * Continuous improvement. * Transparency. * Collaborative and a team player. * Clear communicator. * Takes ownership. * **Technical:** * OE usage and storage. * Cleaning Techniques. * Chemical Knowledge. * Verbal Communication skills. * Basic Computer Skills. **Who should apply** The ideal candidate for this role should possess: * Knowledge of standardised work routines, methods, general facts, and information. * The ability to use simple equipment, machines, and materials. * A capacity for acquiring skills through on-the-job training. * An approach to planning that is generally short-term and within regular activity cycles. * The ability to communicate, co-ordinate, and interact with others in the value chain, requesting or providing information. * The capability to manage one's time and resources to ensure objectives are achieved effectively and on time. * A thinking process that operates within detailed standard practices, with an understanding that supervision is available when dealing with challenges. * A tendency to consider all facts, options, and possible outcomes prior to making decisions. * The ability to make decisions based on discriminating choices. * A strong sense of ownership for special requests and requirements. * A commitment to following laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters, and internal controls. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/steward-sun-international-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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