Waitron- Bloemfontein

In brief

**Overview** This role is for a Waitron at Sun International in Bloemfontein. The position involves providing comprehensive food and beverage service to guests, maintaining outlet standards, and ensuring a positive dining experience by preparing the outlet for service, taking orders, serving food and beverages, and managing billing and customer interactions. **What you will do** * Prepare mise-en-place, place settings and any other required checks and preparations for service. * Set-up and break down for functions in line with event requirements and start times when required. * Identify issues with regards the outlet’s floor appearance/ functioning of equipment and systems. * Check cleanliness of own section or station. * Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets. * Use and store operating equipment in line with specifications and safety regulations. * Participate in stock takes. * Resolve or report on any anomalies to the required standards. * Keep up to date with regards food products, trends and cooking methodologies required to deliver menus. * Understand and conduct all tasks in line with Food & Beverage standard operating procedures. * Take guest orders accurately and timeously. * Place guest orders in the system. * Explain menu items. * Make recommendations with regards beverages and menu items. * Interact with kitchen staff respectfully around any special requests. * Deliver food and beverage dishes to customers and present in line with standards. * Be attentive to guest requests. * Clear tables after guests have completed their meal. * Provide billing to guests where relevant. * Conduct cash-ups at the end of service where relevant. * Leverage opportunities to upsell on promotional items. * Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times. * Interact with guests and provide professional service standards and relevant solutions. * Identifies customers and understand their preferences. * Educate customers on business unit facilities, products, reward programme and current promotions. * Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary. **Requirements (from the original advert)** **Qualifications** * Grade 12 preferred with relevant experience **Experience** * 2 years previous experience as a waiter/Barman **Core behavioural competencies** * Deep customer and market understanding * Responsive to customer feedback * Demonstrate end‑to‑end ownership for resolving customer problems * Accountability * Continuous improvement * Transparency * Collaborative and a team player * Clear communicator * Takes ownership **Technical / proficiency competencies** * Food & Beverage Product Knowledge * Food Service * Operating equipment use & care * Beverage service * Communications skill * Upselling skills * Basic Computer Literacy * Cashiering Services **Who should apply** The ideal candidate should have a minimum of 2 years of experience as a waiter or barman, preferably holding a Grade 12 qualification. They must possess strong customer service acumen, demonstrated by a deep understanding of customer needs, responsiveness to feedback, and a proactive approach to resolving issues. The candidate should be accountable, committed to continuous improvement, transparent, collaborative, and an effective communicator who takes full ownership of their responsibilities. Furthermore, strong technical skills in food and beverage service are essential, including comprehensive product knowledge, proficiency in food and beverage service techniques, proper use and care of operating equipment, upselling capabilities, basic computer literacy, and cashiering services. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/waitron-bloemfontein-sun-international Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.