Store Manager (45hr) - G-Star Raw - The Glen Mall - Gauteng

TFG The Foschini Group

Location
Gauteng
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This is a full-time Store Manager position for the G-Star Raw brand, a part of TFG The Foschini Group. The role is based at The Glen Mall in Gauteng and involves managing store operations for 45 hours per week. **What you will do** * Drive turnover to ensure the achievement of targets. * Control expenses. * Manage stock losses to ensure shrinkage is in line with the Company standard. * Undertake people management, including recruitment, staff development, employee relations, and performance management. * Execute in-store merchandising strategy and standards. * Ensure customer satisfaction by executing the customer service strategy and fulfilling customer demands. **Requirements (from the original advert)** * **Qualifications & Experience:** * A Matric certificate. * Minimum 3 years retail experience with a minimum of 1 year store leadership experience. * **Skills:** * Builds Customer Loyalty * Customer Service Delivery * Customer Value Management * Customer-Focused Approach * Effectively Presents Solutions * Initiates Compelling Sales Conversations * Knows the Buying Influences * Leverages Digital Communications with Customers * Manages Resistance * Managing the Sales Process * Navigates Customer Challenges * Negotiation & Selling * Planning & Organizing * Policy & procedures * Strategic Sales Planning * Leadership * **Behaviors:** * Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness * Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships * Customer Focus - understands, anticipates, and meets the needs and expectations of customers * Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes * Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation * Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets * Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes * Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others **Who should apply** Candidates should possess a Matric certificate and at least three years of retail experience, with a minimum of one year in a store leadership role. The ideal applicant is a customer-focused, action-oriented leader with strong skills in sales, negotiation, planning, and organization. They should be adept at managing people, driving engagement, ensuring accountability, and building strong networks. A candidate who can optimize work processes and values diversity is also sought. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/store-manager-45hr-g-star-raw-the-glen-mall-gauteng-tfg-the-foschini-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 1 year of experience.
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description Responsibilities: * Driving turnover to ensure the achievement of targets * Controlling expenses * Managing stock losses to ensure shrinkage is in line with the Company standard * People management, including recruitment, development of staff, employee relations, performance management * Executing in-store merchandising strategy and standards * Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & Exprience: * A Matric certificate. * Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Skills: * Builds Customer Loyalty * Customer Service Delivery * Customer Value Management * Customer-Focused Approach * Effectively Presents Solutions * Initiates Compelling Sales Conversations * Knows the Buying Influences * Leverages Digital Communications with Customers * Manages Resistance * Managing the Sales Process * Navigates Customer Challenges * Negotiation & Selling * Planning & Organizing * Policy & procedures * Strategic Sales Planning * Leadership Behaviors * Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness * Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships * Customer Focus - understands, anticipates, and meets the needs and expectations of customers * Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes * Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation * Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets * Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes * Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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