Floor Supervisor (40hr) - Sportscene - Somerset West - Western Cape

In brief

**Overview** This is an explanation of the role of a Floor Supervisor (40hr) for Sportscene at the Somerset West branch in the Western Cape, a position within TFG The Foschini Group. The role involves supporting the store management team in providing leadership, driving operational excellence with a customer-centric focus, fostering motivation within the store team, effectively managing time, contributing to merchandise and visual principles, and driving performance through key store indicators. **What you will do** * Support the store management team to provide outstanding leadership to the store team. * Ensure the team executes operational excellence through a customer-centric mindset. * Generate high levels of motivation and commitment within the store. * Allocate time effectively; handle multiple tasks and completing priorities. * Provide input and manage merchandise and visual principles. * Drive performance through the store KPI’s e.g. turnover, rewards, new accounts, visuals. etc. **Requirements (from the original advert)** * A Matric certificate. * Minimum 3 years retail experience with a minimum of 1 year store leadership experience. * High flexibility and ability to adapt to different customers and situations. * A high sense of urgency. * Demonstrated ability to work independently. * An outstanding leadership, interpersonal and communication skills. * Ability to work a flexible schedule to meet the needs of the business. * Ability to ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. * Strategic Sales Planning. * Managing the Sales Process. * Customer Value Management. * Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Effectively building formal and informal relationship networks inside and outside the organization. * Building strong customer relationships and delivering customer-centric solutions. * Making good and timely decisions that keep the organization moving forward. * Anticipating and adopting innovations in business-building digital and technology applications. * Creating a climate where people are motivated to do their best to help the organization achieve its objectives. * Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Good verbal/written communication skills and good organisational skills. * Strong organizational and planning skills. * The ability to multi-task in a fast-paced environment. * The ability to take initiative. * A high level of attention to detail. **Who should apply** The ideal candidate for this Floor Supervisor role is an individual who possesses a Matric certificate and has at least three years of retail experience, including one year in a store leadership position. They should be a proactive, highly flexible, and adaptable leader capable of motivating a team, driving performance through KPIs, and ensuring customer satisfaction with a customer-centric mindset. The role requires strong interpersonal, communication, and organizational skills, along with the ability to work independently, multi-task in a fast-paced environment, take initiative, and demonstrate a high level of attention to detail. Candidates should also be skilled in strategic sales planning, managing the sales process, and customer value management, and exhibit behaviours such as enthusiasm for new challenges, effective relationship building, and timely decision-making. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/floor-supervisor-40hr-sportscene-somerset-west-western-cape-tfg-the-foschini-group Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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