Store Manager (45hr) - Exact - Promenade

In brief

Overview This is a description for a Store Manager role, designated for 45 hours per week, at the Exact store located in Promenade, under TFG The Foschini Group. The role focuses on overseeing store operations, achieving financial targets, managing staff, and ensuring high levels of customer satisfaction. What you will do * Drive turnover to ensure the achievement of targets. * Control expenses. * Manage stock losses to ensure shrinkage is in line with the Company standard. * Manage people, including recruitment, development of staff, employee relations, and performance management. * Execute in-store merchandising strategy and standards. * Ensure customer satisfaction by executing the customer service strategy and fulfilling the demands of customers. Requirements (from the original advert) * **Qualifications & Experience:** * A Matric certificate. * Minimum 3 years retail experience with a minimum of 1 year store leadership experience. * **Skills:** * Builds Customer Loyalty * Customer Service Delivery * Customer Value Management * Customer-Focused Approach * Effectively Presents Solutions * Initiates Compelling Sales Conversations * Knows the Buying Influences * Leverages Digital Communications with Customers * Manages Resistance * Managing the Sales Process * Navigates Customer Challenges * Negotiation & Selling * Planning & Organizing * Policy & procedures * Strategic Sales Planning * Leadership * **Behaviors:** * Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness. * Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships. * Customer Focus - understands, anticipates, and meets the needs and expectations of customers. * Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes. * Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation. * Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets. * Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes. * Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others. Who should apply Candidates should possess a Matric certificate and have at least 3 years of retail experience, with a minimum of 1 year in a store leadership role. The ideal applicant will demonstrate strong leadership capabilities, sales and negotiation skills, and a customer-focused approach. They should be proficient in planning, organizing, and managing sales processes, while also being action-oriented and effective in building customer loyalty and engagement. The role requires an individual who builds networks, ensures accountability, optimizes work processes, and values differences within a team. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/store-manager-45hr-exact-promenade-tfg-the-foschini-group-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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