Waiter

Newmark Hotels

Location
Gauteng
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a Waiter at Newmark Hotels, focusing on delivering an exceptional and high-quality dining experience. The position requires a professional, courteous, and efficient service approach, adhering to company standards and hygiene protocols. Waiters are key in creating a welcoming atmosphere, anticipating guest needs, and ensuring seamless food and beverage service. The role emphasizes guest satisfaction, attention to detail, and collaborative teamwork with kitchen and front-of-house staff, while upholding brand standards and contributing to a positive, clean, and safe dining environment. It also involves supporting daily restaurant operations and promptly addressing guest feedback. **What you will do** The Waiter is responsible for a range of duties aimed at providing excellent service and supporting restaurant operations. Key responsibilities include: * Adhering to all company policies, procedures, and standard operating procedures (SOPs). * Preparing the dining area for service, ensuring all mise-en-place is completed to standard. * Greeting and serving guests in a professional, friendly, and timely manner. * Proactively attending to guest needs and ensuring a consistently high level of service. * Preparing in advance for the arrival of individual and group bookings. * Ensuring tables are properly set according to company standards, using clean and undamaged items. * Keeping waiter stations fully stocked with clean cutlery, napkins, and other necessary items. * Maintaining up-to-date knowledge of the menu, including specials and ingredients. * Clearing tables promptly, balancing efficiency with ensuring guests do not feel rushed. * Accurately taking and processing food and beverage orders, ensuring timely delivery and correct billing. * Consistently upholding the highest standards of hygiene and cleanliness in all work areas. * Performing any other duties as may be reasonably required to support restaurant operations. **Requirements (from the original advert)** * Excellent communication skills in English * Strong attention to detail * Exceptional customer service skills * Positive and professional attitude * Ability to work effectively as part of a team * Always act in the best interest of the company * Flexible and available to work shifts, including weekends and holidays * Well-groomed and presentable appearance **Who should apply** This role is ideal for a candidate who is highly customer-service oriented with exceptional communication skills in English and a strong attention to detail. The successful applicant will have a positive and professional attitude, be able to work effectively within a team, and consistently act in the best interest of the company. Flexibility to work various shifts, including weekends and holidays, is essential, along with a well-groomed and presentable appearance. **Deadline** 27th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/waiter-newmark-hotels-2 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Job Advert Summary * To provide exceptional customer service by ensuring a high-quality dining experience through professional, courteous, and efficient service, while adhering to company standards and hygiene protocols. The Waiter plays a vital role in creating a welcoming atmosphere, anticipating customer needs, and ensuring seamless food and beverage service. This position requires a strong focus on guest satisfaction, attention to detail, and the ability to work collaboratively with kitchen and front-of-house teams. As a key representative of the establishment, the Waiter upholds brand standards and contributes to a positive, clean, and safe dining environment. The role also includes supporting daily restaurant operations, addressing guest feedback promptly, and consistently promoting a culture of excellence and hospitality Minimum Requirements * Excellent communication skills in English * Strong attention to detail * Exceptional customer service skills * Positive and professional attitude * Ability to work effectively as part of a team * Always act in the best interest of the company * Flexible and available to work shifts, including weekends and holidays * Well-groomed and presentable appearance Duties and Responsibilities * Adhere to all company policies, procedures, and standard operating procedures SOPs * Prepare the dining area for service, ensuring all mise-en-place is completed to standard * Greet and serve guests in a professional, friendly, and timely manner * Proactively attend to guest needs and ensure a consistently high level of service * Prepare in advance for the arrival of individual and group bookings * Ensure tables are properly set according to company standards, using clean and undamaged items * Keep waiter stations fully stocked with clean cutlery, napkins, and other necessary items * Maintain up-to-date knowledge of the menu, including specials and ingredients * Clear tables promptly, balancing efficiency with ensuring guests do not feel rushed * Accurately take and process food and beverage orders, ensuring timely delivery and correct billing * Consistently uphold the highest standards of hygiene and cleanliness in all work areas * Perform any other duties as may be reasonably required to support restaurant operations Deadline:27th October,2026

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