Senior System Implementation Specialist

In brief

**Overview** This role at Apex Group is for a Senior System Implementation Specialist who will lead the implementation, support, and continuous improvement of Investor Portal solutions. The position requires a blend of technical and business skills, alongside project delivery, vendor management, and team leadership. The specialist will ensure that portal platforms effectively meet client and business requirements by working closely with stakeholders, clients, and technology partners. The role also involves overseeing client onboarding, system enhancements, operational support, and process optimization, while mentoring junior team members. **What you will do** * Manage junior resources within the Portal team, acting as a team leader. * Ensure work allocation within the team. * Perform internal business analysis on portal-related change requests. * Manage vendors. * Provide updates and feedback to stakeholders, including the Head of the Portals team. * Manage and resolve incidents. * Analyze client’s system requirements prior to implementation. * Assist with new client onboardings and new systems implementation projects. * Provide business support for ongoing matters related to portals. * Maintain Investor Portals configuration and setup to optimize systems according to business requirements. * Actively manage vendors for development and enhancements. * Monitor, troubleshoot, and analyze issues within the Investor portals. * Assist in client onboarding and new systems implementation projects. * Assist in training business users and updating training guides. * Perform any other duties within the scope of the role as required by the company. **Requirements (from the original advert)** * B.Com or similar tertiary business study with Information Technology exposure. * 3-7 years’ experience within the financial industry (preferable). * Experience in the accounting/financial sector. * An aptitude for working with systems. * Interest in Technology. * Experience in a fund accounting system (advantageous). * Project management skills. * Excellent Communication Skills. * Interest in team management. * Strong team player. * Solution-orientated & strong problem-solving skills. * Highly organized and attention to detail. * Must show initiative to constantly improve processes. * Ability to prioritize issues at company level. * Good understanding of operational controls framework. **Who should apply** The ideal candidate is a proactive and organized individual with a strong aptitude for systems and an interest in technology and team management. They should possess excellent communication and problem-solving skills, be highly organized, and demonstrate initiative in process improvement. This role is suited for a strong team player who can prioritize effectively, manage junior resources, handle vendor relationships, and lead client onboarding and system implementation projects, while also understanding operational controls. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/senior-system-implementation-specialist-apex-group Source: myjobmag

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At a glance

• At least 3 years of experience.

• Project management

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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