Administration Manager (40hr) - Jet - Vangate - Western Cape

In brief

**Overview** This role is for an Administration Manager (40hr) at a Jet store, located in Vangate, Western Cape, a brand that is part of TFG The Foschini Group. The position involves supporting the Store Manager with various administrative, stock management, and customer service functions within a retail environment. **What you will do** * Assisting the Store manager with Stock take & store administration * Monitor and analyse stock movement within the store * Implement risk management procedures, which mitigate stock losses and Shrinkage. * Ensure compliance of all administration, systems and reporting procedures * Extracting store report to analyse store turnover and stock performance * Understand and present information to Store manager * Organise and maintain in store filing systems * Monitor and controller cash or transactional activities to ensure process is followed * Uphold in store safety and security procedures. * Process Customer transactions via active retail system POS * Identifying Customer needs through professional engagement and communication. * Establish Customer loyalty, by promoting cash reward programs. * Take initiative to improve Customer experience and satisfaction. * Adhere to visual Merchandising principles and follow housekeeping procedures * Continuously take on opportunities to develop your own selling skills and product knowledge. * Work within a team to meet sales target and implement store objectives. **Requirements (from the original advert)** * A Grade 12 qualification * A minimum of 3 years retail or admin experience * Remain in sync with the latest fashion trends * A passion for excellent Customer services and sales environment * Good administration ability. * Be computer literate * Customer Service Delivery * Planning & Organising * Policy & Procedures * Customer Value Management * Holding self and others accountable to meet commitments. * Good verbal/ written communication skills and good organisational skills * Strong organizational and planning skills * The ability to multi-task in a fast-paced environment * The ability to work independently * The ability to take initiative * A high level of attention to detail * Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Effectively building formal and informal relationship networks inside and outside the organization. * Building strong customer relationships and delivering customer-centric solutions. * Making good and timely decisions that keep the organization moving forward. * Anticipating and adopting innovations in business-building digital and technology applications. * Creating a climate where people are motivated to do their best to help the organization achieve its objectives. * Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Developing people to meet both their career goals and the organization’s goals. * Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. * Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. * Providing direction, delegating, and removing obstacles to get work done. **Who should apply** The ideal candidate should possess a Grade 12 qualification and a minimum of 3 years of retail or administration experience. They should have a passion for excellent customer service and sales, while also staying updated with the latest fashion trends. Essential skills include strong administration ability, computer literacy, customer service delivery, excellent planning and organisational skills, and the ability to manage policies and procedures. The candidate must be able to hold themselves and others accountable, communicate effectively both verbally and in writing, multi-task in a fast-paced environment, work independently, take initiative, and demonstrate a high level of attention to detail. Desired behaviours include a sense of urgency and enthusiasm for new challenges, strong relationship-building capabilities, customer-centric problem-solving, timely decision-making, adaptability to innovation, and a commitment to continuous improvement and team motivation. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/administration-manager-40hr-jet-vangate-western-cape-tfg-the-foschini-group Source: myjobmag

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At a glance

• At least 3 years of experience.

• Customer service

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