Front Counter Clerk (Cape Town)

In brief

**Overview** This position is for a Front Counter Clerk located in Cape Town, working for Mustek. The core purpose of the role is to provide excellent customer service, involving greeting customers, answering questions in a friendly manner, effective communication with staff, maintaining professionalism even with challenging clients, striving for the best customer experience, and resolving problems quickly. **What you will do** * Review work to ensure accuracy, conformance to policies and procedures, and high-quality customer service. * Respond to customer inquiries and resolve problems. * Provide accurate and friendly service to customers and interact with other departments to resolve customer issues. * Receive and distribute letters, packages, etc. * Prepare outgoing mail by drafting correspondence and securing parcels. * Check, sort, and forward emails. * Monitor office supplies and place orders when necessary. * Keep updated records and files. * Comply with all quality, information security, legislative, and company policy requirements. **Requirements (from the original advert)** * Matric * A+ or technical qualification (an advantage) * 1 year administrative/reception experience * Basic knowledge of general administrative processes * Good knowledge of facility layout * Good communication * Good people skills **Who should apply** The ideal candidate is someone who can provide excellent customer service, greet customers in a friendly and conversational manner, communicate effectively with staff, maintain a professional attitude even with difficult clients, strives to provide the best customer experience, and works to solve problems quickly. Applicants should possess basic administrative process knowledge, good communication, and good people skills. **Deadline** 23 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/front-counter-clerk-cape-town-mustek-limited-1 Source: myjobmag

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At a glance

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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