Shop Assistant / Cashier - 2x The Island

In brief

Overview This role is for a Shop Assistant/Cashier at Clicks Group, located at "The Island". The position is focused on delivering service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store, all contributing to a positive customer experience. What you will do * Efficiently execute all operational activities at the point of sale in a timely and efficient manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning ClubCard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' ClubCard and enroll new ClubCard members in order to achieve the ClubCard participation targets. * Make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less". * Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * Maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Requirements (from the original advert) * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level * **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies (Essential):** * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations Who should apply The ideal candidate is someone who is customer-focused, accurate, and proactive in promoting loyalty programs and sales. While not strictly essential, candidates with previous customer-facing experience in a retail/FMCG store environment are considered desirable. Individuals who achieved Maths 50% and English 50% in Grade 12 are also preferred. The role would suit those with desirable competencies in working with people, persuading and influencing, planning and organising, and coping with pressures and setbacks. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-2x-the-island-clicks-group-2 Source: myjobmag

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At a glance

• Customer service

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