Assistant Store Manager - Clicks Mall of the South

In brief

**Overview** This role is for an Assistant Store Manager at Clicks Group, specifically at the Mall of the South location. The successful individual will report to the Store Manager and is responsible for supporting the efficient operation of the store and driving service excellence. Key aspects of the role include increasing sales and building customer loyalty to meet sales, profit, and compliance targets, ultimately contributing to a competitive advantage for the Clicks brand. **What you will do** * Ensure the achievement of the store’s financial performance by driving and maximising sales through promotional activities, cross-selling, up-selling initiatives, and superior customer service. * Efficiently execute all operational activities including managing expenses, stock, shrinkage, general housekeeping, and administration. * Successfully execute in-store visual merchandising, ensuring presentation and promotional standards are met and align with the brand image. * Support the Store Manager in motivating and directing staff to achieve their targets and performance goals, and effectively manage staff in the Store Manager's absence. * Assist the Store Manager in maintaining the daily work schedule in line with the Group's labour policy and model to ensure appropriate staffing levels. * Execute customer service initiatives to create a great customer experience, drive customer loyalty, and achieve Club Card participation targets. * Attend to all administrative responsibilities efficiently, including ensuring weekly time and attendance records and employee records are complete and submitted to HR. * Facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. **Requirements (from the original advert)** * **Education and Experience Requirements:** * Essential: Grade 12 with Maths 50% and English 50% * Essential: Relevant Retail/Business Management qualification (for external applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 year’s experience in an assistant store management role within a retail/FMCG store operations environment OR successful completion of the Clicks Trainee Store Management Programme. * Financial management experience (e.g., budgets, profit and loss statements, financial ratios). * **Job Knowledge and Skills Required:** * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of people management * Knowledge of competency based interviewing * Numeracy skills * Results and target driven * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * **Essential Competencies:** * Following instructions and procedures * Planning and Organising * Delivering Results and Meeting Customer Expectations * Working with people * Analysing * Leading and Supervising * Entrepreneurial and Commercial Thinking * Coping with Pressures and Setbacks **Who should apply** This opportunity is for individuals who are passionate about retail and service excellence, and who are confident in their ability to drive sales and build customer loyalty. The ideal candidate will be looking for an exciting and challenging role in supporting store operations and achieving business targets. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/assistant-store-manager-clicks-mall-of-the-south-clicks-group-5 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Before you apply

• Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
• Legitimate employers do not charge application, registration or training fees.
• Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

• Read the full advert and confirm you meet the minimum requirements before applying.
• Tailor your CV headline and most recent experience to the job title and key skills.
• Note the closing date and reference number, and keep a copy of what you submit.
• Apply only through the employer or job board link — never pay to apply.