Shop Assistant / Cashier - X2 Clicks Carletonville 0393

In brief

**Overview** This role is for a Shop Assistant/Cashier at Clicks Carletonville (store 0393), with two positions available within the Clicks Group. The primary purpose is to deliver service excellence through efficient customer service, effective point-of-sale (POS) operational activities, and merchandising in store, all contributing to a positive customer experience. **What you will do** * Efficiently execute all operational activities at the point of sale in a timely manner. * Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning ClubCard rewards. * Ensure the safe handling of cash at all times. * Proactively promote the Clicks' ClubCard and enroll new members to achieve participation targets. * Make customers aware of promotions to positively affect sales and ensure customers "feel good and pay less." * Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service. * Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving company values. * Maintain updated knowledge on products, ranges, promotions, and events to provide correct information to customers at all times. **Requirements (from the original advert)** * **Knowledge:** * Basic maths calculations * Retail/FMCG background and understanding of merchandising and promotions principles * Understanding of stock management procedures * Knowledge of customer service excellence * **Skills:** * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills * **Competencies:** * Essential: * Relating and networking * Following instructions and procedures * Delivering Results and Meeting Customer Expectations * Desirable: * Working with people * Persuading and Influencing * Planning and Organising * Coping with Pressures and Setbacks * **Experience:** * Desirable: experience in a customer facing role within a retail/FMCG store operations environment * **Education:** * Essential: Grade 12 * Desirable: Maths 50% and English 50% at Grade 12 level **Who should apply** An individual with strong customer service orientation, good communication and numeracy skills, and computer literacy. The ideal candidate should possess a foundational understanding of retail/FMCG environments, including merchandising, promotions, and stock management. They must be able to follow instructions, deliver results, and maintain accuracy in operational tasks, particularly at the point of sale and cash handling. Essential is a Grade 12 qualification, with a preference for those who achieved 50% or more in Maths and English at that level, and individuals with prior customer-facing experience in a retail/FMCG setting. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/shop-assistant-cashier-x2-clicks-carletonville-0393-clicks-group-2 Source: myjobmag

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• Customer service

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