Pharmacy Manager - Clicks Springbok Plaza

In brief

**Overview** This role is for a Pharmacy Manager at Clicks Springbok Plaza, part of the Clicks Group. The primary purpose of this position is to ensure the efficient operation of the dispensary and clinic, delivering service excellence by leading and directing the pharmacy team. The manager will be responsible for upholding high standards of Pharmaceutical care, meeting sales and compliance targets, and contributing to the brand's competitive advantage. **What you will do** * Ensure and provide high standards of pharmaceutical care, accurate and safe dispensing (including generic substitution), and professional advice in accordance with Clicks’ way of working, good pharmacy practice, and the legal scope of practice outlined by the South African Pharmacy Council (SAPC). * Efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration in line with merchandising, SAPC regulations, and company standards. * Ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, expense management, and proactive action. * Ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management, and ongoing development to build capacity and capability. * Adequately schedule staff in line with the labour policy and model, ensuring departments are fully and appropriately staffed, and that weekly time and attendance records are complete and submitted to HR. * Manage customer service initiatives in the dispensary to foster a great customer experience, drive customer loyalty, and achieve club card participation targets. * Ensure integration and partnership with the clinic and healthcare aisle to provide a comprehensive healthcare offering to customers. * Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving company values. * Drive cohesion, consistency, and integration between the store operation, pharmacy, and clinic teams. * Drive a high-performing business culture that delivers employee affiliation, customer satisfaction, and shareholder value. **Requirements (from the original advert)** * **Experience:** * Essential: Minimum 2 years’ experience post community service year * Essential: Minimum 1 year People Management experience * Essential: Registration as Responsible Pharmacist with SAPC * Desirable: Retail Pharmacy experience * Desirable: Unisolve experience * **Education:** * Essential: Registered Pharmacist with SAPC * **Knowledge:** * SAPC and relevant legal knowledge * Ethical working practice and compliance * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of patient care, professional counselling * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Sound understanding and application of financial management principles * Knowledge of competency based interviewing * **Skills:** * Sound managerial, tutorship and coaching skills * Results and target driven * Planning and organizing skills * Problem-solving skills * Strong customer orientation * Interpersonal skills * Customer service orientation and effective patient care * Computer literacy * Strong financial acumen * **Competencies:** * **Essential:** Leading and Supervising, Delivering Results and Meeting Customer Expectations, Planning and Organizing * **Desirable:** Relating and networking, Coping with Pressures and Setbacks, Entrepreneurial and Commercial Thinking, Working with people, Adhering to Principles and Values **Who should apply** The ideal candidate is a Registered Pharmacist with the SAPC, possessing a minimum of two years' post-community service experience and at least one year in a People Management role. They should have strong leadership, managerial, tutorship, and coaching skills, along with a results and target-driven approach. Candidates must demonstrate excellent planning, organizing, and problem-solving abilities, coupled with a strong customer and patient care orientation. Essential knowledge includes SAPC and legal compliance, stock/cost/risk management, and financial management principles. Retail Pharmacy and Unisolve experience are desirable. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/pharmacy-manager-clicks-springbok-plaza-clicks-group-2 Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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