Assistant Director: Job Design And Service Delivery Initiatives

In brief

**Overview** This describes a position within the Western Cape Department of the Premier, focusing on organisational development, design, and efficiency. The role involves delivering various services related to work organisation capacity, job design, organisational alignment, and service delivery improvement. It also includes managerial functions and contributes to the development of organisational development practices. The salary for this Level 09 position ranges from R487,197 to R573,897 per annum. **What you will do** * Deliver departmental work organisation capacity services (Diagnosing organisational challenges and supporting improvement through organisation design, job design, process improvement and change interventions). * Deliver transversal job design services (Designing and evaluating jobs, applying the prescribed job evaluation system, and ensuring consistent job grading practices across government). * Perform Managerial Functions (Planning and managing work, supervising staff, monitoring performance and managing resources in line with governance requirements). * Deliver on transversal organisation design and alignment (Designing and aligning organisational structures, mandates and operating models to support strategic priorities and effective service delivery). * Deliver on transversal service delivery initiatives (Supporting and coordinating service delivery improvement initiatives, assessments, and reporting linked to provincial and national frameworks). * Deliver a practice enablement and development service (Developing and enabling organisation development practice through OD policies, frameworks, methodologies, tools, systems and capability building). **Requirements (from the original advert)** * An appropriate 3-year National Diploma/B-Degree (equivalent or higher qualification) in Social Sciences, Humanities, Industrial Psychology, Industrial Engineering, Public and Business Management Science or related field. * A minimum of 3 years of relevant experience. * A valid (Code B or higher) driving licence. (Note: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply). * **Knowledge of the following:** * Organisational performance as they relate to the field of organisation development. * Appropriate job evaluation system. * Organisation development theory, practice, and techniques regarding organisation design, process development and improvement and behaviour. * Appreciative inquiry. * Research methods/statistics (action research, quantitative and qualitative). * Project management. * Mentoring and coaching practices. * National and provincial instruments and legislation pertaining to human resources management, financial management and supply chain management. * Policies of the government of the day (national and provincial). * Provincial government functions and services. * Statutory framework governing the broad management of the public service. * Staff performance management system (SPMS). * Disciplinary and grievance procedure. * Working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions. * Understanding of information systems that aid in the management of knowledge and information pertaining to the line function. * Operational management practices. * Understanding of the functioning of the Province and the activities of sister departments/related functional areas. * **Skills needed:** * Numeracy. * Literacy. * Computer Literacy. * Written and verbal communication. * Project Management. * Accounting Finance and Audit. * Analytical. * Data analysis and interpretation. * ICT Systems Awareness. * Benchmarking. * Conceptual, interpretive and formulation. * Diagnostic. * Facilitation and process consultation. * Innovative problem-solving skills. * Interviewing and listening skills. * Motivation and negotiation skills. * Mentoring and coaching skills. * Team building and strong inter-personal skills. **Who should apply** An ideal candidate for this role would be a qualified professional with a background in Social Sciences, Humanities, Industrial Psychology, Industrial Engineering, Public, or Business Management, holding a 3-year National Diploma/B-Degree or higher. They should possess at least 3 years of relevant experience, demonstrating strong knowledge of organisational development theories, practices, and related legislation within the public service context. Key abilities include project management, analytical and diagnostic skills, innovative problem-solving, and strong written and verbal communication, facilitation, and interpersonal skills. The candidate should be proficient in computer literacy, data analysis, and capable of mentoring and coaching. While a valid driving license is generally required, reasonable access to transport is accepted for individuals with disabilities impacting driving. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/western-cape-department-of-the-premier-vacancies-3#spani-ref-dotp-15-2026-r1-various-posts-available-in-2-components Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

• Project management
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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