Africa Operate - Chief of Staff

In brief

**Overview** This is a senior-level Chief of Staff role within Deloitte's Africa Operate division. The position is responsible for driving the execution of the Africa Operate strategy, ensuring effective governance, supporting business growth initiatives, and coordinating firm-wide Operate activities. The Chief of Staff serves as a trusted advisor to the Africa Operate Leader and acts as the central point of coordination for strategic initiatives, performance management, reporting, change and communications, governance, and stakeholder engagement. The role is instrumental in supporting Africa Operate’s growth ambitions and ensuring alignment with Deloitte Global Operate priorities. **What you will do** Key responsibilities are categorized under three areas: * **Operational Effectiveness:** * Monitoring progress towards meeting goals and achieving benchmarks, analyzing data, ensuring follow-through, and sustaining momentum for initiatives. * Staying connected with business leaders between meetings. * Collecting data and alerting business leaders on progress or problems with initiatives. * Understanding businesses and specialist roles to enhance collaboration within and between teams and the wider firm. * Creating an environment where businesses operate as a cohesive team. * Creating and operating a reporting system for timely data flow to relevant departments and direct reports. * Managing effective communication between meetings, including developing communications, setting agendas, drafting communications, and prioritizing plans for addressing issues. * Managing complex risk issues within sphere of responsibility, ensuring prompt rectification. * Implementing best practices throughout the business area. * Developing and overseeing a process for capturing, cataloguing, analyzing, and disseminating key lessons learned from initiatives to propagate best practices. * **Project Management:** * Acting on the authority of business leaders to oversee and manage strategic projects. * Leading and executing change projects aimed at creating a common purpose and behavior across the business area. * Keeping business area leadership teams updated on the status of all projects within the area of responsibility. * Compiling and distributing communication. * **Management / Advisory Impact:** * Supporting business leaders in planning, directing, managing, and coordinating day-to-day business activities and strategy-related projects. * Maintaining the Strategic Plan, organizing and arranging strategy sessions, and providing ad-hoc analysis and decision support. * Performing financial and commercial modelling for ad-hoc projects. * Preparing agendas, briefings, and preparation materials for meetings, appointments, and events. * Coordinating partner and Business Unit Leader (BUL) report backs & roadshows, various business speeches & presentations. * Coordinating with external event organizers regarding logistics and communicating needs on behalf of the business leaders. * Conducting internet research to stay updated on matters important to the business area. * Interacting with the Global office, local and Africa-wide committees, and other constituencies on behalf of the business leaders. **Requirements (from the original advert)** * **Minimum Requirements:** * Bachelor’s degree in Business Management, Commerce, or a related field. * 8 years of professional services, consulting, strategy, program management, and/or executive leadership support experience. * **Core Competencies (Behavioural):** * Exceptional communication skills, both written and verbal, with all levels of staff & leadership. * Strong interpersonal and relationship building skills. * Excellent mentorship and coaching ability with a desire to develop self and others. * Highly adaptable, managing change and ambiguity with ease. * Focus on quality and risk. * Excellent problem-solving ability. * Exceptional business acumen. * **Core Competencies (Technical):** * Understanding of the Operate businesses and their interaction with the wider firm locally and globally, strategy, and challenges. * Notable experience of providing Strategic Insights to Partners. * Project management experience. * Excellent industry and business knowledge. * Demonstrated leadership skills. * Ability to interpret, communicate, and implement strategy. * Demonstrated execution of complex projects within timeframes and cost. * Experienced in the development and delivery of professional presentations. * Excellent report writing skills. * Solid financial knowledge. **Who should apply** The ideal candidate is a senior professional with a Bachelor’s degree in Business Management, Commerce, or a related field, and 8 years of experience in professional services, consulting, strategy, program management, and/or executive leadership support. A postgraduate qualification such as an MBA or equivalent is desirable. The candidate must possess exceptional communication, interpersonal, and leadership skills, along with strong business acumen, problem-solving ability, and adaptability to change and ambiguity. They should have a deep understanding of the Operate businesses, notable experience providing strategic insights, project management expertise, excellent industry and business knowledge, and solid financial knowledge, with a proven ability to interpret, communicate, and implement strategy and execute complex projects effectively. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/africa-operate-chief-of-staff-deloitte Source: myjobmag

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