Warehouse Inbound Manager

Job Spec: Our reputable Foodservice Equipment client based in Johannesburg is currently seeking an experienced Warehouse Inbound Manager to join their team. Purpose of the Role: The successful candidate will take full ownership of the company’s inbound warehouse operations and manage the teams responsible for Receiving, Credit & Returns, Administration and Housekeeping. The role requires a hands-on warehouse leader who understands the importance of stock accuracy, process discipline, productivity, safety and employee accountability. Salary: Market Related Key Responsibilities: Warehouse & Receiving Operations * Manage the daily operation of Receiving and the supporting warehouse functions. * Oversee the receiving and off-loading of supplier trucks and containers. * Ensure stock is received accurately and checked against the relevant supplier documentation. * Confirm that all received stock is in good order and condition. * Ensure stock is correctly barcoded, labelled and processed before being released into the warehouse. * Ensure receiving procedures and warehouse SOPs are consistently followed. * Manage stock movements between departments. * Manage stock transfers and production/build-up orders. * Resolve daily inbound and receiving-related operational problems. Inventory & Stock Control * Drive high levels of inventory accuracy and stock control. * Manage and participate in regular cycle counts and stock takes. * Monitor and investigate stock variances, shortages and missed picks. * Identify the root causes of inventory discrepancies. * Ensure appropriate corrective actions are implemented. * Provide feedback on stock variances and corrective actions to management. * Maintain accurate warehouse records and stock-control documentation. * Ensure pick faces and bin locations are accurate and appropriately replenished. Credit & Returns and Warehouse Administration * Manage the Credit & Returns process. * Ensure returned goods are correctly identified, documented, and processed. * Ensure the accurate filing and control of PODs, credit notes, route sheets, and other warehouse documentation. * Follow up on outstanding warehouse documentation. * Ensure documentation-related problems are resolved timeously. * Maintain accurate and organised warehouse administration and records. Housekeeping & Warehouse Standards * Maintain high standards of warehouse cleanliness, organisation and housekeeping. * Ensure stock is safely and correctly stored. * Monitor stacking, storage and warehouse-safety requirements. * Ensure bin locations and pick faces are correctly maintained. * Manage forklift drivers. * Ensure forklifts and other warehouse equipment are safely and correctly utilised. * Ensure warehouse equipment is appropriately maintained. People Management * Lead, coach, train and develop the warehouse teams. * Set clear KPIs, productivity targets and individual performance objectives. * Monitor team and individual performance. * Implement performance-improvement plans where required. * Manage employee recruitment, training, discipline and performance management. * Conduct regular warehouse team meetings. * Maintain strong communication across the department. * Hold employees accountable for productivity, accuracy, safety and operational standards. Safety, Cost Control & Continuous Improvement * Ensure compliance with company policies and warehouse SOPs. * Ensure compliance with Occupational Health and Safety requirements. * Promote a strong warehouse safety culture. * Ensure employees receive appropriate safety training. * Manage labour utilisation. * Control operating costs, including overtime. * Identify warehouse inefficiencies and operational bottlenecks. * Implement improvements to increase productivity, stock accuracy and service levels. * Take ownership of daily operational problems. * Ensure warehouse problems are resolved quickly and effectively. Minimum Requirements: Qualifications: * A relevant tertiary qualification is required. Experience: * Minimum 5+ years’ experience in warehouse operations. * At least 2–3 years’ experience in a warehouse supervisory or management position. * Strong practical experience in receiving, inventory control and warehouse management. * Experience managing a team in a busy warehouse environment. * Proven experience managing supplier-truck and container receiving and off-loading. * Proven experience with stock takes and cycle counting. * Experience investigating stock variances, shortages and inventory discrepancies. * Strong understanding of warehouse processes, SOPs and stock movements. * Experience managing warehouse productivity and performance through measurable KPIs. * Experience managing employee performance, discipline, training and development. * Good knowledge of warehouse safety and OHSA requirements. * Experience managing labour utilisation, overtime and operational costs. * Experience using an ERP or Warehouse Management System. * Strong computer, reporting and administrative skills. * Excellent communication, organisational and problem-solving abilities. * Continuous-improvement experience will be highly advantageous. The Right Person: * Must be a hands-on warehouse leader. * Must be comfortable working on the warehouse floor. * Must be willing to direct the team and personally check warehouse processes. * Must be confident resolving operational problems. * Must be able to hold employees accountable for their performance. * Must be structured, decisive and solutions focused. * Must be performance-driven and able to maintain high operational standards. * Must be able to coach, motivate, and develop the warehouse team. * Must demonstrate initiative, ownership, and strong follow-through. Please take note: *if you have not been contacted within 14 days, please consider your application unsuccessful.* Talent Candey Recruiter