Hotel Restaurant Floor Manager

In brief

Overview Kendrick Recruitment is seeking a Hotel Restaurant Floor Manager for a prestigious wine farm located in Stellenbosch, Western Cape. The role involves overseeing the daily restaurant floor operations, ensuring exceptional guest experiences, and maintaining high service standards within a luxury hospitality environment. The salary is negotiable depending on experience. What you will do * Oversee daily restaurant floor operations and ensure smooth service delivery. * Lead, supervise and motivate the front-of-house team. * Ensure exceptional guest service and handle guest feedback professionally. * Manage staff schedules, floor allocations and service briefings. * Maintain high standards of restaurant presentation, cleanliness and hygiene. * Coordinate closely with the kitchen and management teams. * Monitor service standards and identify opportunities for improvement. * Assist with staff training, development and performance management. * Ensure that all restaurant operations run efficiently and professionally. Requirements (from the original advert) * Previous experience in a Restaurant Floor Manager or senior Front of House role. * Experience within a luxury hotel, restaurant or wine estate environment would be advantageous. * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * A passion for food, wine and exceptional guest experiences. * Strong organisational skills and the ability to work under pressure. * Professional presentation and a hands-on approach. Who should apply This role is suitable for an experienced and service-driven individual with a background in Restaurant Floor Management or a senior Front of House position. The ideal candidate will have strong leadership and team management skills, excellent communication, and interpersonal abilities, along with a passion for food, wine, and exceptional guest experiences. They should be highly organised, able to work under pressure, possess a professional presentation, and adopt a hands-on approach. Experience within a luxury hospitality setting, such as a hotel, restaurant, or wine estate, is considered advantageous. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/stellenbosch/hotel-restaurant-floor-manager-id-7613124 Source: jobmail

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