Hotel Duty Managers

In brief

**Overview** This role is for a Hotel Duty Manager at a prestigious wine farm in Stellenbosch, Western Cape, recruited by Kendrick Recruitment. The successful candidate will assist with daily hotel operations, focusing on ensuring smooth service delivery, excellent guest experiences, and consistently high hospitality standards. The salary for this position is negotiable, depending on experience. **What you will do** * Oversee daily hotel operations and ensure all departments function efficiently. * Act as the point of contact for guests and handle any queries or complaints professionally. * Supervise front-of-house operations and support departmental teams. * Ensure high standards of guest service, presentation and hospitality. * Coordinate with housekeeping, food and beverage and maintenance departments. * Monitor staff performance and assist with training and development. * Conduct operational checks and ensure the property is maintained to the required standard. * Assist with guest arrivals, departures and special requests. * Address operational challenges promptly and report to senior management. **Requirements (from the original advert)** * Previous experience in a Duty Manager or Assistant Hotel Manager position. * Experience within a luxury hotel, wine estate or boutique hospitality environment would be advantageous. * Strong leadership and communication skills. * Excellent guest relations and problem-solving abilities. * Good organisational and administrative skills. * Ability to work shifts, weekends and public holidays when required. * Professional presentation and a hands-on approach. **Who should apply** An experienced and professional individual with prior experience as a Duty Manager or Assistant Hotel Manager. Preference is given to candidates with experience in a luxury hotel, wine estate, or boutique hospitality environment. The ideal candidate will possess strong leadership, communication, guest relations, problem-solving, organisational, and administrative skills. They must be prepared to work shifts, weekends, and public holidays as needed, and maintain a professional presentation with a hands-on approach. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/stellenbosch/hotel-duty-managers-id-7613126 Source: jobmail

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