Medical Receptionist

In brief

Overview This role is for a Medical Receptionist at Lumenii, a busy private practice located in Cape Town's Southern Suburbs. The successful candidate will serve as the primary point of contact for patients, ensuring the smooth daily operation of reception, managing patient enquiries and appointments, and maintaining accurate and confidential patient records. The position aims to ensure every patient is welcomed warmly, enquiries are handled promptly, appointments are well-managed, records are complete and confidential, payments are processed correctly, and the front desk operates smoothly. Lumenii offers a role in a respected and growing private practice, with training provided, a supportive professional environment, and potential for a permanent position. What you will do * Welcome patients and manage reception enquiries * Answer calls and respond to emails and WhatsApp messages * Book, reschedule and confirm appointments * Register new patients and accurately capture intake forms * Update patient information and maintain electronic records * Process payments and issue receipts * Scan, upload and file patient documentation * Support the Practice Manager with general admin and daily operations * Maintain patient confidentiality and professional communication at all times Requirements (from the original advert) * Matric / Grade 12, or equivalent work experience * At least 1 year of reception, admin or customer service experience (preferred) * Reliable transport to get to work * Clear, confident written and spoken English (Afrikaans will be an advantage) * Computer and basic data entry skills, and willingness to learn new systems * A friendly, professional and well-organised manner * Strong attention to detail * Ability to multitask in a busy environment * Reliable, punctual and willing to learn * Previous medical reception or switchboard experience (advantageous) Who should apply The ideal candidate for this Medical Receptionist position is friendly, organised, professional, well-organised, reliable, and punctual. They should possess strong attention to detail and the ability to multitask effectively in a busy environment. A willingness to learn new systems is essential. While not mandatory, candidates with at least 1 year of reception, administration, or customer service experience, along with previous medical reception or switchboard experience, will be at an advantage. The role also suits someone with clear, confident written and spoken English, basic computer and data entry skills, and reliable transport. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/cape-town/medical-receptionist-id-7612216 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Customer service
• Data entry
• Afrikaans

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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