General Manager Operations

In brief

Overview This role is for a General Manager Operations at Bidvest Prestige. The primary purpose of the position is to achieve profit contribution by managing staff, establishing and accomplishing business objectives, and ensuring compliance with Service Level Agreements (SLAs). What you will do Key responsibilities include: * Executing effective planning, delegating, coordinating, staffing, organizing, and decision-making to attain profit targets while ensuring SLA compliance. * Developing and implementing a strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives. * Ensuring the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources, and effecting continuous progress review. * Coordinating efforts by establishing procurement, production, field, and technical services policies and practices, and coordinating actions with corporate staff. * Assigning accountabilities, planning, monitoring, appraising job results, developing a climate for information sharing, and providing development opportunities. * Building and upholding the company image through collaborating with customers, community organizations, employees, and enforcing acceptable ethical business practices. * Maintaining quality service through establishing and enforcing organization standards. * Staying abreast of current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, and continuously imploring benchmarking and best global practices. * Enhancing staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, and communicating values, strategies, and business objectives. * Managing staff performance and facilitating improvement through regularly monitoring performance and providing required coaching, support, and feedback. * Managing employee relations, workplace conflicts, and effecting corrective actions, in line with company policies/procedures. * Being responsible for capacity building of subordinate Managers. Requirements (from the original advert) Applicants must meet the following: * NQF Level 7: Degree or Advanced Diploma * Matric (Senior Certificate) * Valid SA Drivers’ License * 5 Years Relevant managerial Experience in the Services Industry * Operations, CRM & Financial Management knowledge * MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level) * Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems Fundamental Competencies: * Initiative/Proactivity * Deadline Driven & Highly Motivated * Stress Tolerant * Excellent Written Communication * Capacity Building * Coaching * Customer Focus & Quality Management * Negotiation Skills * Analytical Skills & Process Improvement * Financial Planning and Strategy * Teamwork & Partnering * Relationship Building * Interactive Reasoning, Strategic Thinking & Strategic Planning * Excellent Oral Communication Who should apply The ideal candidate holds a NQF Level 7 qualification (Degree or Advanced Diploma) along with a Matric (Senior Certificate) and a valid SA Drivers’ License. A minimum of 5 years of relevant managerial experience within the Services Industry is required. The role demands proficiency in Operations, CRM, and Financial Management, as well as an intermediate skill level in MS Office Suite applications (Word, Excel, PowerPoint, Project, Outlook). Essential knowledge includes the OHS Act, ISO 9001 Quality Management, and Risk Management Systems. Candidates should demonstrate initiative, proactivity, high motivation, stress tolerance, and excellent communication skills, both written and oral. Key competencies sought include capacity building, coaching, customer focus, quality management, strong negotiation skills, analytical thinking for process improvement, financial planning and strategy, teamwork, relationship building, interactive reasoning, and strategic thinking and planning. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/general-manager-operations-bidvest-prestige-3 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Microsoft Excel
• Health and safety (OHS)

Extracted automatically from the advert; confirm requirements on the original listing.

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