Quality Manager

In brief

**Overview** This role is for an experienced Quality Manager at Lumenii's client, an electronics manufacturing operation located in Durban. The successful candidate will take ownership of quality and SHEQ (Safety, Health, Environment, and Quality) performance across the business. The position involves leading the Quality Management System end-to-end, from ISO 9001 compliance and audits through to root cause analysis, supplier quality, and team leadership. A key aspect of the role is driving a culture of continuous improvement, ensuring all quality, health, safety, environmental, and regulatory standards are maintained and robust quality management systems are implemented. **What you will do** * Develop, implement, and maintain a Quality Management System (QMS) compliant with ISO 9001 and industry-specific requirements. * Oversee quality control processes, inspections, and testing throughout production to ensure compliance with customer and regulatory standards. * Investigate and resolve customer complaints and non-conformances by implementing corrective and preventive actions. * Conduct internal and supplier audits, coordinating audit schedules and ensuring they are executed according to plan. * Lead root cause analysis and continuous improvement initiatives to enhance product quality and reduce defects. * Manage the Corrective Action System, ensuring effective preventive actions to avoid recurrence of defects. * Monitor production performance data and work with relevant teams to investigate and reduce defects. * Manage and supervise the quality team (Inspectors and Controllers), including timekeeping, appraisals, and disciplinary matters. * Communicate with customers on quality issues and complaints, ensuring findings are shared effectively with all parties. * Maintain and update SOPs, work instructions, process flows, risk registers, document registers, and turtle diagrams. * Identify quality and health & safety training needs, and coordinate delivery of relevant training programmes. * Coordinate and lead the SHE system, including safety meetings, monthly inspections, evacuation drills, and incident/accident investigations. * Liaise with suppliers on non-conformances and corrective actions. **Requirements (from the original advert)** * Bachelor's degree in Engineering, Quality Management, Occupational Health and Safety, or a related field. * Minimum of 5 years' experience in Quality Assurance and SHEQ management within a manufacturing environment (electronics, defence or military manufacturing experience preferred). * In-depth knowledge of ISO 9001:2015, ISO 14001, and ISO 45001 (or OHSAS 18001) standards. * Experience in military/defence or aerospace manufacturing, including work to AS9100, will be advantageous. Automotive experience with IATF 16949 is a plus. * Experience conducting internal and external audits. * Knowledge of risk management and incident investigation techniques. * Excellent problem-solving, analytical, and decision-making skills. * Strong leadership, communication, and training abilities. * Proficiency in Microsoft Office and quality management software. * A valid driver’s licence. **Who should apply** This role is suitable for an experienced professional with a Bachelor's degree in a relevant field and a minimum of 5 years in Quality Assurance and SHEQ management, specifically within a manufacturing environment. The ideal candidate will possess in-depth knowledge of ISO 9001:2015, ISO 14001, and ISO 45001, along with experience in conducting internal and external audits and leading continuous improvement initiatives. They should demonstrate strong leadership, problem-solving, analytical, and communication skills, and be proficient in quality management software and Microsoft Office. Experience in electronics, defence, military, or aerospace manufacturing is preferred, and a valid driver’s licence is required. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/it-computer/other-it-computer/durban/quality-manager-id-7600404 Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 5 years of experience.

• Microsoft Office
• Health and safety (OHS)
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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