Branch Administrator | Hilton Branch Admin | B270330

In brief

**Overview** This role as a Branch Administrator at Ampath involves supporting the daily administrative functions of a Care Centre and laboratory. The work is crucial for ensuring seamless patient experiences, accurate data management, efficient specimen processing, and compliance with operational requirements. Ampath is committed to making a meaningful difference in healthcare through innovation, excellence, and patient care, fostering a supportive, inclusive, and diverse workplace where employees can grow and contribute. **What you will do** * **Perform Accurate Administrative Processes:** * Support the smooth running of branch operations by completing routine administrative tasks with precision and efficiency. * Capture patient and test information accurately on Meditech. * Update and amend requisitions, including adding tests and correcting information. * Conduct audit checks and correct data discrepancies on Meditech. * Print and action error logs and outstanding reports. * Identify and report problematic requisitions for resolution. * Maintain documentation, records, and correspondence in line with operational requirements. * **Deliver Exceptional Patient and Customer Service:** * Create a positive experience for patients and stakeholders through professional and courteous interactions. * Welcome and assist patients visiting the Care Centre. * Support patients with the completion of Specimen Request Forms (SRFs). * Perform upfront logging and benefits checking. * Respond to incoming calls and routine enquiries professionally. * Assist with account and billing-related queries. * Process card and cash payments accurately. * Generate pro forma invoices when required. * **Support Laboratory Operations:** * Contribute to the efficient flow of specimens and operational processes through key administrative and preparatory activities. * Receive specimens and verify them against test requests. * Label, batch, and prepare specimens according to established protocols. * Ensure specimens are correctly prepared for onward processing. * Assist with the delivery of reports to doctors, wards, and other stakeholders as required. * Support workflow efficiencies to ensure uninterrupted service delivery. * The role requires working 40 hours per week, 5 days per week (including weekends), on a day shift. **Requirements (from the original advert)** * **Qualifications:** * Grade 12 * Computer literacy * **Experience:** * 1-2 years of administrative experience within the medical field. * Strong organisational skills and a high level of attention to detail are essential. * **Knowledge, Skills and Attributes:** * Ability to perform routine administrative tasks accurately and consistently. * Strong attention to detail and commitment to quality standards. * Ability to follow procedures, policies, and operational guidelines. * Proficiency in using IT systems and standard office applications. * Ability to identify, resolve, or escalate routine administrative issues appropriately. * High level of discretion and professionalism when handling confidential information. **Who should apply** This role is ideal for an individual who enjoys working in a structured environment, thrives on accuracy, and takes pride in delivering professional support to patients and colleagues. **Deadline** 6 Nov 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/branch-administrator-hilton-branch-admin-b270330-ampath Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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