Ombud For Financial Services Providers (Fais Ombud) Vacancies

In brief

**Overview** The Ombud for Financial Services Providers (FAIS Ombud) is an office established under the Financial Advisory and Intermediary Services Act, 37 of 2002. Its core objective is to consider and resolve complaints against financial service providers in a procedurally fair, informal, economical, and expeditious manner. The FAIS Ombud offices are located in the east of Pretoria. To support its mandate, the FAIS Ombud is offering a Supply Chain Management Graduate Trainee position as part of its 12-month Graduate Training Programme. This is a contract position designed to produce a pipeline of competent entrants into the labour market. One position is available in the Supply Chain Management Department, with a market-related salary. **What you will do** As a Graduate Trainee, you will be assigned to the Supply Chain Department and receive competency-based training under the guidance of a dedicated mentor. The programme provides exposure to working in a target-driven environment, specifically addressing complaints received from the public against financial service providers and working towards their resolution in a fair, informal, economical, and expeditious manner. You will work within a team of experienced professionals, including lawyers, financial planners, investigators, and negotiators, benefiting from an established statutory office and a Mentorship Programme. Key responsibilities include: * **Demand Planning:** Forecasting and anticipating customer demand to ensure adequate inventory and production levels. * **Supplier Selection:** Choosing reliable and cost-effective suppliers. * **Negotiation and Contract Management:** Establishing favourable terms with suppliers. * **Supplier Performance Monitoring:** Tracking supplier performance to ensure quality and on-time delivery. **Requirements (from the original advert)** * Diploma (NQF 6) or Degree (NQF 7) in Supply Chain Management or Logistics. * South African citizen with a valid South African Identity document. * Passion for public service and an interest/desire to work in the Financial Sector. * Strong academic background and high levels of integrity. * Must be able to work in a stressful environment, willing to learn and work extra hours. * Energetic, self-driven and deadline driven. * Must be computer literate. **Who should apply** This programme is suitable for South African citizens holding a Diploma (NQF 6) or Degree (NQF 7) in Supply Chain Management or Logistics, who possess a valid South African Identity document. Ideal candidates have a strong academic background, high levels of integrity, computer literacy, and demonstrate a passion for public service and interest in the Financial Sector. They should be energetic, self-driven, deadline-driven, and capable of working in a stressful environment, willing to learn and work extra hours. Preference will be given to candidates from the black designated group and people living with disabilities to advance the achievement of the office’s EE targets. **Deadline** 11 November 2026 **Reference** Original posting: https://www.govpage.co.za/vacancies/ombud-for-financial-services-providers-fais-ombud-vacancies-9 Source: govpage

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