Outlets Manager

In brief

**Overview** Karen Tupper Recruitment is seeking an Outlets Manager. This role involves overseeing daily restaurant and beverage operations, focusing on service excellence, team leadership, financial management, and guest satisfaction within a luxury hospitality setting. **What you will do** * Oversee daily restaurant and beverage operations, ensuring consistent service excellence. * Lead, motivate and develop teams through coaching, training and performance management. * Manage budgets, cost controls, productivity and financial performance. * Resolve guest concerns promptly and ensure an outstanding guest experience. * Maintain high standards of cleanliness, presentation, food safety and compliance. * Collaborate with culinary teams to develop menus, promotions and revenue-generating opportunities. * Manage staffing, recruitment, scheduling and operational planning. * Monitor service quality and implement improvements to enhance efficiency and guest satisfaction. **Requirements (from the original advert)** * Must be a South African citizen and reside in the Cape Town area. * Matric / Grade 12 qualification. * At least 3 years’ experience in a 5* hotel or luxury lodge within food and beverage management or a related hospitality role. * Fluent in English, with excellent verbal and written communication skills. * Strong leadership, interpersonal and problem-solving abilities. * Financial and analytical acumen, with computer literacy. * Ability to multitask, prioritise and perform under pressure in a dynamic environment. * Flexible to work shifts, including weekends and public holidays. * Must be well presented, professional, organised and passionate about guest service. **Who should apply** This role is suitable for South African citizens residing in Cape Town who hold a Matric/Grade 12 qualification. Ideal candidates will have at least three years of experience in food and beverage management or a related hospitality role within a 5-star hotel or luxury lodge. Applicants should demonstrate strong leadership, financial and analytical skills, excellent English communication, and the ability to operate effectively under pressure. A professional presentation, organisational skills, and a passion for guest service are also essential, alongside flexibility to work varied shifts. **Deadline** Not specified **Reference** Original posting: https://www.jobmail.co.za/jobs/tourism-hospitality/other-tourism-hospitality/western-cape/outlets-manager-id-7607190 Source: jobmail

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At a glance

• At least 3 years of experience.

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