Head Bartender

In brief

Overview The President Hotel, described as Cape Town’s Most Loved Hotel and currently on a journey toward luxury, is seeking an experienced Head Bartender. This role involves leading the bar team with confidence, creativity, and a passion for service excellence, operating within a professional, high-volume hotel Food & Beverage environment. What you will do * Leading the daily operation of the hotel bar while ensuring consistently exceptional guest experiences * Leading by example during service and maintaining a visible, hands-on presence behind the bar * Preparing and serving premium cocktails, wines, spirits and other beverages to the highest standards * Leading, coaching, motivating and developing the bar team * Ensuring bartenders consistently follow beverage recipes, presentation standards and service procedures * Creating memorable guest interactions through exceptional product knowledge and personalised service * Recommending wines, spirits, cocktails and premium beverages based on guest preferences * Maintaining exceptional bar presentation, cleanliness and service standards throughout every shift * Assisting with beverage menu development, cocktail innovation and seasonal promotions * Managing stock levels, ordering, stock counts, stock rotation and beverage controls * Monitoring portion control and minimising beverage wastage, breakages and unnecessary stock losses * Supporting accurate beverage costing and maintaining appropriate operational controls * Actively driving beverage sales through product knowledge, recommendations and effective upselling * Handling guest requests, concerns and service recovery professionally and efficiently * Ensuring compliance with responsible alcohol service, HACCP, health and safety and food safety standards * Working closely with Restaurant Managers, Food & Beverage leadership, Kitchen and other hotel departments to ensure seamless service * Monitoring bar operations and identifying opportunities to improve service, efficiency and the overall guest experience * Supporting The President Hotel’s journey toward luxury through exceptional beverage service and outstanding hospitality Requirements (from the original advert) * Matric Certificate (Grade 12) * Hospitality or Food & Beverage qualification advantageous * Minimum 3 years’ experience as a Head Bartender, Senior Bartender or Bar Supervisor within a 4-star or 5-star hotel, luxury restaurant or high-volume hospitality environment * Excellent knowledge of classic and contemporary cocktails, premium spirits, wines, beers and current beverage trends * Strong mixology skills with a passion for quality, consistency and presentation * Experience using Micros Simphony or a similar POS system advantageous * Proven ability to lead, motivate, coach and develop a bar team * Strong leadership, communication and organisational skills * Excellent guest engagement, sales and upselling ability * Sound understanding of stock control, beverage costing, ordering and stock rotation * Ability to manage stock levels, minimise wastage and maintain effective beverage controls * Knowledge of responsible alcohol service, HACCP, hygiene and food safety standards * Ability to remain calm, organised and professional during high-volume service periods * Ability to work shifts, evenings, weekends and public holidays * Professional grooming and presentation * South African ID * A fully updated CV with contactable reference details is essential Who should apply Candidates who thrive in a fast-paced hospitality environment, enjoy leading by example, and have a passion for mixology, premium beverages, and creating memorable guest experiences. Deadline Not specified Reference Original posting: https://www.jobmail.co.za/jobs/tourism-hospitality/food-b... Source: jobmail

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 3 years of experience.

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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