Spitz - Store Admin Manager - Mall of the North

In brief

Overview This role is for a Store Admin Manager at Spitz, located at Mall of the North. The primary responsibility of this position is to maintain operational excellence by ensuring precise control over cash, stock, and administrative functions. The manager is also responsible for ensuring full compliance with company policies and providing crucial support to the Store Manager and the wider retail team. The position reports directly to the Store Manager. What you will do * Ensure strict adherence to policies and procedures as per admin guidelines. * Complete daily, weekly, and monthly admin checks with accuracy. * Log and follow up on operational issues such as stock discrepancies, maintenance, and cash variances. * Manage banking processes, prepare cash for collection, and investigate variances. * Process manual transactions efficiently when required. * Train and support staff on stock management best practices. * Ensure stock management processes are executed daily to prevent losses. * Investigate and clear stock variances to maintain inventory integrity. * Coordinate and oversee weekly and quarterly stock counts to ensure accuracy. * Conduct a weekly shoe pairing exercise and manage write-offs responsibly. * Step in as Acting Store Manager when required, ensuring smooth store operations. * Maintain high customer service standards and strong customer relationships. * Ensure staffing and planning align with store requirements. * Enforce store policies and disciplinary procedures when necessary. * Foster a culture of collaboration and excellence within the team. * Embed a customer-first mindset within the store. * Strengthen internal and external customer relationships. * Deliver ongoing in-store coaching and training to enhance service standards. * Lead by example in delivering exceptional service and professionalism. Requirements (from the original advert) * 4+ years’ retail experience, Fashion & Footwear preferred. * At least 1 year of administration management experience. * Strong numerical ability and attention to detail. * Matric / Grade 12 essential. * Tertiary Retail Qualification advantageous. * Stock & cash management expertise. * Strong retail admin discipline and adherence to processes. * Ability to meet deadlines while managing multiple priorities. * Strong relationship-building skills with staff and customers. * A team player who thrives in a fast-paced, structured environment. Who should apply Candidates with a minimum of 4 years’ retail experience, with a preference for experience in Fashion & Footwear, and at least 1 year of administration management experience. Applicants must possess strong numerical ability and attention to detail, alongside a Matric/Grade 12 qualification. The ideal candidate will have expertise in stock and cash management, demonstrate strong retail administrative discipline, and consistently adhere to processes. They should be capable of managing multiple priorities, meeting deadlines, and building strong relationships with both staff and customers. This role is suited for a team player who thrives in a fast-paced, structured environment and can lead by example in customer service and operational excellence. A Tertiary Retail Qualification is considered advantageous. Deadline 27 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/spitz-store-admin-manager-mall-of-the-north-spitz Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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