General Assistant(External Applications Only) Colesberg

Cashbuild

Location
Northern Cape
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for a General Assistant at Cashbuild in Colesberg. The position focuses on ensuring comprehensive customer service, maintaining merchandising standards for stock and shelf price labelling, and executing housekeeping duties within a designated area of responsibility. Key aspects of the role involve adhering to safety regulations (OHSA), managing stock loss, and embodying company values such as integrity, accuracy, client focus, and personal development. **What you will do** The General Assistant will be responsible for: * Ensuring comprehensive customer service in the store, including advising and assisting customers on products and queries, and resolving customer complaints. * Merchandising stock safely and according to the store layout plan, ensuring the designated area is fully merchandised and adheres to planograms, particularly in bulk stock areas. * Maintaining high housekeeping standards by ensuring the area is free of obstacles, stock is merchandised immediately after being received, and aisles are safe for customers. * Ensuring correct shelf price labelling within the area of responsibility. * Completing required checklists when on duty, including for the canteen and toilet/showers schedule. * Ensuring Safety OHSA compliance, including the use of safety gear and maintaining customer and staff safety within the area. * Ensuring that racking and bulk stock within the area are merchandised safely for movement of customers and colleagues within the store. * Reporting any discrepancies or damaged stock within the area of responsibility to the Store Manager. **Requirements (from the original advert)** To be considered for this position, candidates must meet the following requirements: * Minimum Grade 10 or NQF 3 with one year of work-related experience, OR Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Possession of a valid South African ID or work permit. * Ability to perform basic calculations accurately. * Willingness to work shifts, weekends, and public holidays. * Ability to work under pressure. **Who should apply** This role is suitable for individuals who are customer-focused, attentive to detail in merchandising and housekeeping, and committed to maintaining safety standards. Ideal candidates will have a strong sense of integrity and accuracy, demonstrate a client-focused approach, and be proactive in personal development. They should be able to communicate effectively, perform basic calculations, and be willing to work flexible hours, including shifts, weekends, and public holidays, while performing effectively under pressure. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-colesberg-cashbuild Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety (OHSA) Requirements * Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility * Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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