General Assistant(External Applications Only) -Vryheid

Cashbuild

Location
Vryheid, KwaZulu-Natal
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This is for a General Assistant position at Cashbuild in Vryheid. The role primarily involves ensuring comprehensive customer service, merchandising stock, managing shelf price labelling, and maintaining housekeeping within a designated area of responsibility in the store. **What you will do** * Ensure comprehensive customer service in the store. * Merchandise stock, perform shelf price labelling, and maintain housekeeping within the designated area of responsibility. * Advise and assist customers on correct products and queries. * Assist with and resolve customer complaints. * Ensure bulk stock areas are merchandised safely and according to the store layout plan. * Ensure the area of responsibility is fully merchandised according to store layout and planograms. * Ensure the area is free of obstacles, stock is merchandised immediately after being received, and that customers can enter and leave the aisle without risk. * Ensure correct shelf price labelling within the area of responsibility. * Complete checklists as required, including Canteen and Toilet/Showers schedules when on duty. * Comply with Safety OHSA requirements, such as using safety gear and ensuring customer and staff safety. * Ensure racking and bulk stock in the area of responsibility are merchandised safely for customers and colleagues. * Report any discrepancies to the Store Manager. * Report damaged stock within the area of responsibility to the Store Manager. **Requirements (from the original advert)** * Minimum Grade 10 or NQF 3 with one year of work-related experience, OR Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit. * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends, and public holidays. * Must be able to work under pressure. **Who should apply** The ideal candidate is someone who can ensure comprehensive customer service, effectively merchandise stock, maintain high standards of housekeeping, and adhere to safety requirements within a retail environment. They should be able to manage stock loss by reporting damaged items. The candidate should demonstrate integrity by complying with accepted standards and handling sensitive information carefully, accuracy by being attentive to detail and preventing mistakes, client focus by actively responding to customer needs in a friendly and helpful manner, and a commitment to personal development by seeking opportunities for growth and feedback. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-vryheid-cashbuild-1 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety (OHSA) Requirements * Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility * Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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