General Assistant(External Applications Only) -Mondlo

Cashbuild

Location
South Africa
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

**Overview** This document outlines the role of a General Assistant at Cashbuild in Mondlo. The position focuses on ensuring comprehensive customer service within the store, along with merchandising stock, accurate shelf price labelling, and maintaining housekeeping standards in a designated area of responsibility. **What you will do** Key responsibilities include: * **Customer Service:** Advise and assist customers on correct products and queries, and help resolve customer complaints. * **Merchandising Standards:** Ensure the bulk stock area is merchandised safely and according to the store layout plan. Ensure the designated area of responsibility is fully merchandised according to store layout and planograms. * **Housekeeping:** Keep the designated area free of obstacles, merchandise stock immediately upon receipt, and ensure customers can navigate aisles without risk of injury or irritation. Maintain correct shelf price labelling within the area of responsibility. Complete checklists as required when on duty, including for canteen and toilet/showers schedules. * **Safety OHSA Requirements:** Comply with Safety OHSA regulations, including the use of safety gear, and ensure customer and staff safety within the area of responsibility. Ensure racking and bulk stock in the area are merchandised safely for customers and colleagues. Report any discrepancies to the Store Manager. * **Manage Stock Loss:** Report damaged stock within the area of responsibility to the Store Manager. **Requirements (from the original advert)** * Minimum Grade 10 or NQF 3 with one year of work-related experience, OR Grade 12 without related work experience. * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit. * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends, and public holidays. * Must be able to work under pressure. **Who should apply** The ideal candidate for this General Assistant position at Cashbuild is an individual with at least a Grade 10 or NQF 3 education and one year of work experience, or a Grade 12 certificate. They must be proficient in English and the local dominant language, possess a valid South African ID or work permit, and be capable of accurate basic calculations. The role requires willingness to work shifts, weekends, and public holidays, and the ability to perform under pressure. Candidates should demonstrate integrity, attention to accuracy, a strong client focus, and a commitment to personal development. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/general-assistant-external-applications-only-mondlo-cashbuild Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Customer service

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Description: * Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: * Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or * Grade 12 without related work experience * Ability to communicate in English and the dominant language spoken in the geographical area where the position is available. * Valid South African ID or work permit * Ability to perform basic calculations accurately. * Must be willing to work shifts, weekends and public holidays * Must be able to work under pressure Key Performance Area: Customer Service * Advise and assist Customers on correct products and queries. * Assist with and resolve Customer complaints Merchandising Standards * Bulk stock area to be merchandised safely and according to Store layout plan * Must ensure your area of responsibility is fully merchandised according to Store layout and planograms. Housekeeping * Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation. * Correct shelf price labelling within area of responsibility. * Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule Safety (OHSA) Requirements * Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility * Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store * Report any discrepancies to the Store Manager Manage Stock Loss * Report damaged stock within area of responsibility to Store Manager Values: Integrity * Complying with generally accepted standards in activities related to the position. * keeps promises. * creates realistic expectations. * is sincere. * handles sensitive information carefully. * shows awareness of values, indicates when boundaries are crossed. Accuracy * Effectively handling detailed information and being consistently attentive to details. * Works in an orderly fashion. * Ensures that matters are handled in an orderly and accurate manner from start to finish. * Prevents mistakes. * Invests energy in checking his/her work for mistakes. Client focus * Identifying and actively responding to clients' wishes and needs. * Deals with clients in a friendly manner. * Shows involvement in the client's problem. * Makes clients feel welcome. * Approaches the client's question with a can-do mentality Personal development * Being aware of one's own strengths and weaknesses: consciously working on personal development. * Is focused on self-broadening and/or gaining more in-depth knowledge. * Follows relevant training programmes and/or looks for opportunities to gain experience. * Seeks and uses opportunities for personal development. * Asks for feedback in order to learn

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