Buildings Desktop Assessor (Centurion)

In brief

**Overview** OUTsurance is a world-class, fast-growing short-term and life insurer based in Centurion, known for its vibrant, successful, and values-oriented culture which aligns with core values of Awesome service, Passionate, Honest, Human, Dynamic, and Recognition. The company is seeking a Buildings Desktop Assessor to join its unique team. The core purpose of this role is to contribute to the validation of claims compared to various insurance policies and to the quantification and cost management involved in determining the scope of work against agreed rates for buildings-related claims. The types of claims handled include burst geysers and pipes with resultant damage, storm damage to properties, flooring, interior cosmetic repairs, and electrical work. **What you will do** * Validate claims according to the various insurance policies in place. * Liaise with clients and service providers. * Finalise all reports and administration. * Make decisions and handle all administration and telephonic queries related to those decisions. * Quantify claims by either drafting a scope of work and finalising the cost of the claim according to agreed rates, or by comparing quotations and reports received from service providers and clients against the scope of work and agreed rates. * Manage the cost from the start of the claim until it is finalised within set parameters and the agreed scope of work. * Handle and resolve complaints and queries from clients, internal stakeholders, and external stakeholders such such as builders and engineers. * Conduct all the above tasks to the required performance and quality standards. **Requirements (from the original advert)** Essential Qualifications and Skills: * Matric * A valid driver’s licence * Building industry experience and/or a tertiary qualification or significant progress towards obtaining any construction or built environment-related qualification (NQF 6 or above). * Strong administrative capability. * Good report writing skills. * Excellent interpersonal and communication skills (verbal and written). * Technical buildings and construction experience. * Computer literacy is essential, with MS Excel and MS Word being core competencies. * Self-disciplined and self-motivated. * Ability to work independently in an unstructured environment. * Judgment and problem-solving skills. * Negotiation skills. * Stress tolerance. * Tenacity and resilience. * Customer service oriented. * Deadline and results oriented. * Attention to detail. * Adaptability. * Must be based in Gauteng. Advantageous: * Prior experience in Building Assessing or handling building claims. **Who should apply** The ideal candidate is an individual with strong technical knowledge of the buildings industry and the associated cost and workmanship variables. They should demonstrate a way of work that anticipates the requirements of various stakeholders when engaging through all mediums of communication, a passion for consensus-based decision making, and the ability to deliver in a high-pressure, innovative environment. The candidate should possess curiosity and comfort with numbers and large data sets, a level of influence that creates buy-in and win-win outcomes with stakeholders, and excellent negotiation skills. They should be able to engage at strategic, tactical, and operational levels of the business, possess excellent verbal and written interpersonal skills, and take ownership of personal development. An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate, and recognition, and demonstrate enthusiasm in dealing with people in a stressful, deadline-oriented environment. **Deadline** Not specified **Reference** Original posting: https://jobs.smartrecruiters.com/OUTsurance/744000157758103 Source: smartrecruiters

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• Microsoft Excel
• Customer service
• Driver's licence

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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