**Overview**
This role at Netcare is for an Intermediate Life Support Practitioner - Firefighter. The position is designed to enhance operational efficiencies, client liaison and retention, service delivery, and quality. The successful candidate will perform a wide variety of administrative and technical tasks supporting fire suppression, fire prevention, hazardous materials, and emergency medical services. This includes providing highly responsible prevention activities such as inspections, training, and the safe operation of all fire apparatus, alongside humanitarian services.
**What you will do**
Key responsibilities include:
* **Administrative Duties:** Completing all company and legal documentation, ensuring hospital records are completed, accurately filling E-Patient Report Forms, completing overtime and leave paperwork, and performing other reasonable duties as requested by the Operational Manager.
* **Quality Improvement & Emergency Response:** Responding to emergencies, administering Intermediate Life Support treatment per HPCSA protocols, calling for backup when needed, logging calls with Netcare 911 Call Centre and obtaining case numbers, capturing medical and trauma calls on the client's Qmed system, completing incident reports, ensuring station cleanliness, managing stock control, attending CME training for CPD compliance, participating in community projects if required, maintaining knowledge of HPCSA treatment protocols, and adhering to company policies.
* **Fire & Rescue Operations:** Conducting fire suppression training classes, conducting building inspections for emergency preparedness and reporting deviations, submitting inspection reports, conducting shift PTO and in-service training, managing shift operations and taking charge on incident scenes, submitting monthly statistics, participating in site audits, actively engaging in firefighting on structures and machinery during emergencies, pre-burning perimeters for fire prevention, participating in evacuation fire drills, supervising and training Firefighter personnel, performing rescue operations (vehicle, buildings, working at heights), identifying, handling, and relocating snakes within mine working areas, and performing reasonable ad hoc tasks for the client.
* **Vehicle and Equipment Management:** Conducting detailed checks of vehicles and equipment before shifts, ensuring daily cleanliness of all vehicles and equipment, maintaining equipment in satisfactory working condition, preventing loss of equipment and reporting losses, accurately recording all drugs used and in possession, and testing firefighting extinguishing agents and relevant equipment for serviceability.
* **Health and Safety:** Complying with Compensation for Occupational Injuries & Diseases Act requirements and reporting all injuries, maintaining neatness of public areas in Netcare 911 premises, acting in a manner conducive to basic safety regulations, ensuring safe driving techniques, making incident scenes safe, reporting unusual occurrences, wearing appropriate protective gear, and participating in cleaning and maintaining facilities, grounds, equipment, and apparatus to ensure constant readiness.
* **Patient Care & Development:** Adhering fully to all HPCSA protocols, responding to emergency calls within one minute and non-emergency calls within three minutes (unless adequate reason for delay is provided), acting as a company ambassador by displaying compassion and empathy towards patients and their families, keeping family members informed about patient treatment, handing over patients to hospital staff as per protocol, wearing protective gloves, respecting patient confidentiality, being courteous and professional, accurately documenting patient valuables, and driving/operating fire apparatus on emergency calls or at incident scenes.
* **Self-Management and Development:** Identifying self-development needs, formulating and following action steps to improve competence through formal or informal studies, sharing knowledge with team members, being punctual, behaving appropriately, and meeting deadlines.
* **Customer Satisfaction:** Ensuring ongoing customer satisfaction according to set standards, modeling excellent customer service, and listening with empathy while remaining professional.
**Requirements (from the original advert)**
* Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA.
* Up to date with latest HPCSA CPG guidelines.
* A valid PDRP for passengers.
* A valid Code 10 Driver’s License.
* Must be over 21 years old.
* Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911.
**Who should apply**
The ideal candidate is an Intermediate Life Support Practitioner and Firefighter with a strong commitment to operational efficiency, client service, and quality. They should be proficient in both administrative and technical tasks related to emergency medical services and fire operations, including suppression, prevention, and hazardous materials. The candidate must be highly responsible, capable of conducting inspections, training, and operating fire apparatus safely. A compassionate individual who adheres strictly to HPCSA protocols, prioritizes patient care, and demonstrates empathy is essential. They should be committed to health and safety, continuous professional development, and maintaining equipment readiness. The role requires someone who is punctual, professional, customer-focused, and capable of managing incidents and leading teams in emergency situations, including complex rescue operations and handling specific environmental challenges like snakes.
**Deadline**
27th October, 2026
**Reference**
Original posting: https://www.myjobmag.co.za/job/intermediate-life-support-practitioner-firefighter-netcare-1
Source: myjobmag
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
Microsoft Office
Customer service
Driver's licence
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
* To enhance operational efficiencies, client liaison and retention, service delivery and quality. To perform a wide variety of administrative and technical tasks and functions in support of fire suppression, fire prevention, hazardous materials, and emergency medical and other emergency services; and provide highly responsible prevention activities including inspections, training and safe operation of all fire apparatus & humanitarian services.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTANCY OF CARE
Administrative Duties
* Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager
* Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
* Complete E- Patient Report Forms accurately for every patient treated
* Complete any and all paperwork required for overtime worked and leave required.
* Perform any other reasonable duties as requested by Operational Manager
* Quality Improvement
* Respond to any emergency if requested and administer Intermediate Life Support treatment to any patient requiring as per the HPCSA protocols and regulations.
* Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency.
* Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended and make sure this number appears on all pages of the PRF / EPRF
* Capture all medical and trauma calls on clients Qmed system.
* Complete incident reports and file as required by client.
* Ensure the cleanliness of the station on a daily basis.
* Ensure proper and adequate stock control and replacement immediately after a call if possible.
* Attend CME training to maintain CPD compliance.
* Submit to involvement in community projects if required
* Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
* Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
* Conduct fire suppression training classes.
* Conduct building inspection on all fire equipment’s for emergency preparedness and report any deviations.
* Submit inspection report to coordinator.
* Conduct shift PTO and in-service training to upload on Hsec online.
* Manage shift operations and taking charge on incidents scenes.
* Submit monthly stats to on site coordinator.
* Participate in site audits.
* Actively do firefighting on structures and machinery in fire emergencies
* Pre burning of the perimeters for fire prevention of properties
* Participate on evacuation fire drills.
* Supervise and train FF personnel to protect all lives and property through the use of all modern fire suppression and rescue equipment.
* Perform rescue operation on rescue incidents, Vehicle, buildings and working at heights.
* Identify, handle and relocate snakes within the mine working areas.
* Perform reasonable ADHOC task to the client.
* Conduct in-service training on fire and medical and PTO’s.
Vehicle and Equipment
* Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to your Operations Manager Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
* Maintain all equipment in satisfactory working condition in accordance with manufactures’ details.
* Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management.
* Ensure accurate record keeping for all drugs used and in your possession.
* Testing of all firefighting extinguishing agent mediums and relevant equipment and to the serviceability thereof.
Health and Safety
* Ensure that you comply with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
* Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times
* Act in the manner conducive to basic safety regulations whilst on duty
* Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle.
* Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
* Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
* Wear the appropriate protective gear on each scene as necessary
* Ensure proper and adequate stock control and replacement immediately after a call if possible.
* Participate in cleaning and maintaining facilities, grounds, equipment and apparatus; ensure that appropriate conditions are maintained at assigned facility; ensure that all equipment and apparatus is in a constant state of readiness for emergency calls.
* To save lives and to protect property.
Patient Care & Development
* Adhere fully to all HPCSA protocols at all times
* Required to respond to all emergency calls within one minute and all non-emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
* Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
* Keep family members informed about patient treatment
* Hand all patients over to hospital staff as per protocol
* Wear protective gloves when treating or transporting all patients
* Respect the confidential nature of the information patients share with you even after their death
* Be courteous and professional when interacting with patients.
* Accurately document all patients valuables
* Drive fire apparatus and/or operate fire apparatus on emergency calls or at incident scene.
TRANSFORMATION OF OUR SOCIETY
Self-Management and Development
* Identify self-development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
* Formulate action steps to close the gap between the ideal and actual state of competence
* Pursue self-development in one or both of the following areas:
* Formal Studies
* Informal / self-studies
* Share knowledge with relevant team members.
* Follow agreed upon authorised action steps until desired competence is achieved
* Be punctual and behave appropriately to the business environment
* Meet deadlines
Customer Satisfaction
* Ongoing Customers satisfaction according to set standards
* Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all time
* Listen with empathy while always remaining professional
SKILLS PROFILE
EDUCATION
Essential
* Current registration with the HPCSA: Professional Board of Emergency Care Personnel as an AEA. Up to date with latest HPCSA CPG guidelines.
* A valid PDRP for passengers
* A valid Code 10 Driver’s License
Additional
* International Trauma Life Support ITLS - advanced
* Fire / Rescue
* NFPA accredited Fire Fighting I & II
* HazMat Awareness and Operational
* Confined Space Rescue
* Motor Vehicle Rescue
* High Angle I & II Rope Rescue
* Basic Aquatic Surface Rescue
* Trench Rescue
* Snake Handling Course
* Defensive Driving Course
WORK EXPERIENCE
Essential
* Must be over 21 years old
* 2 Years post graduate patient care experience in an operational environment would be beneficial
* Computer proficiency would be beneficial Microsoft Office
KNOWLEDGE
Essential
* Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare 911
PHYSICAL REQUIREMENTS
* In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.
Deadline:27th October,2026
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