Spitz - Store Admin Manager - Gateway

In brief

**Overview** This role is for a Store Admin Manager at Spitz, located in Gateway. The position is responsible for maintaining operational excellence through precise cash, stock, and administrative control, ensuring full compliance with company policies, and providing critical support to the Store Manager and retail team. Spitz is described as a premium, high-end retail brand with an outstanding reputation, operating in a sophisticated, customer-focused environment. The role reports directly to the Store Manager. **What you will do** * Ensure strict adherence to policies and procedures as per admin guidelines. * Complete daily, weekly, and monthly admin checks with accuracy. * Log and follow up on operational issues e.g., stock discrepancies, maintenance, cash variances. * Manage banking processes, prepare cash for collection, and investigate variances. * Process manual transactions efficiently when required. * Train and support staff on stock management best practices. * Ensure stock management processes are executed daily to prevent losses. * Investigate and clear stock variances to maintain inventory integrity. * Coordinate and oversee weekly and quarterly stock counts to ensure accuracy. * Conduct a weekly shoe pairing exercise and manage write-offs responsibly. * Step in as Acting Store Manager when required, ensuring smooth store operations. * Maintain high customer service standards and strong customer relationships. * Ensure staffing and planning align with store requirements. * Enforce store policies and disciplinary procedures when necessary. * Foster a culture of collaboration and excellence within the team. * Embed a customer-first mindset within the store. * Strengthen internal and external customer relationships. * Deliver ongoing in-store coaching and training to enhance service standards. * Lead by example in delivering exceptional service and professionalism. **Requirements (from the original advert)** * 4+ years’ retail experience (Fashion & Footwear preferred) * At least 1 year of administration management experience * Strong numerical ability and attention to detail * Matric / Grade 12 essential * Tertiary Retail Qualification advantageous * Stock & cash management expertise * Strong retail admin discipline and adherence to processes * Ability to meet deadlines while managing multiple priorities * Strong relationship-building skills with staff and customers * A team player who thrives in a fast-paced, structured environment **Who should apply** An individual with at least 4 years of retail experience, preferably in Fashion & Footwear, and a minimum of 1 year in administration management. They should possess strong numerical ability and attention to detail, coupled with expertise in stock and cash management. The ideal candidate will demonstrate strong retail administration discipline, adherence to processes, and the ability to meet deadlines while managing multiple priorities. Strong relationship-building skills with both staff and customers are essential. This role suits a team player who thrives in a fast-paced, structured, sophisticated, and customer-focused environment, contributing to a premium, high-end retail brand. **Deadline** 20 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/spitz-store-admin-manager-gateway-spitz Source: myjobmag

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At a glance

• At least 1 year of experience.

• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

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