Quality Assurance HOD

In brief

**Overview** This role is for a Quality Assurance Head of Department (HOD) at Country Bird Holdings Ltd CBH. The position involves managing the day-to-day operations of the QA section, supervising quality personnel, and ensuring that all products, materials, or processes comply with internal quality policies, industry standards, and regulatory requirements. The HOD acts as a link between frontline quality staff and senior management, with responsibilities including driving continuous improvement, leading audits, and maintaining comprehensive quality documentation. **What you will do** * Manage the day-to-day operations of the QA section. * Supervise quality personnel. * Ensure that all products, materials, or processes meet internal quality policies, industry standards, and regulatory requirements. * Act as a bridge between frontline quality staff and senior management. * Drive continuous improvement. * Lead audits. * Maintain robust quality documentation. * Maintain the Quality Control Program. * Maintain a high level of hygiene throughout the processing plant. * Report workers not adhering to the required standard. * Follow-up of corrective actions. * Carry out duties as described in duty sheets. * Carry out instructions given by Management regarding quality and hygiene. * Record and submit information for payroll purposes. * Ensure good housekeeping. * Monitor work attendance. * Ensure and control equipment such as scales, thermometers, OPR, Lovibond, metal detector and others used in the process of production due to calibration. * Identify issues related to facility start-up / operation and work with engineering, regulatory and maintenance for issue resolution. * Provide “on the floor” oversight of quality assurance standards. * Coach employees and conduct employee performance reviews. * Demonstrate the ability to compromise and reach consensus. * Meet customer needs in support of business goals. * Conduct monthly HAS audits with AFSQ. * Compile reject report and send to relevant parties. * Ensure that all QA documents are completed correctly and submitted on time. * Maintain effective upward communication to QA Manager. * Conduct monthly internal audits. * Always maintain good manufacturing practises. **Requirements (from the original advert)** * Grade 12 matric. * Must have at least 2 years relevant experience and knowledge of the industry. * Be in possession of a valid PMI certificate. * Ability to manage and control a rotating shift of the quality department to ensure compliance with the food safety and hygiene programmes. **Who should apply** Candidates should be qualified with a Grade 12 matriculation, hold a valid PMI certificate, and possess at least two years of relevant industry experience and knowledge. The ideal applicant will have the capability to manage and control a rotating shift within the quality department, ensuring compliance with food safety and hygiene programs. They should be able to oversee day-to-day QA operations, supervise staff, ensure adherence to quality standards and regulations, drive continuous improvement initiatives, lead audits, and maintain accurate quality documentation. Strong skills in identifying and resolving operational issues, coaching employees, conducting performance reviews, and effectively communicating upwards are also relevant. **Deadline** 19th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/quality-assurance-hod-country-bird-holdings-ltd-cbh Source: myjobmag

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At a glance

• At least 2 years of experience.

• Payroll

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Job description

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