SATIC: Risk Resilience & Quality Assurance Analyst

In brief

**Job Title:** SATIC: Risk Resilience & Quality Assurance Analyst **Company:** PwC --- **Overview** This role supports PwC UK's Integrated Risk and Resilience function, based in South Africa, focusing on strengthening the firm's operational resilience and quality assurance capabilities. The analyst provides analytical, coordination, and project support across activities related to operational resilience, business continuity, incident response, internal controls, quality assurance, and management system compliance. The position involves supporting initiatives to help PwC identify, assess, improve business processes, manage disruption risks, and maintain assurance against recognized standards and frameworks like ISO. The role assists with business impact analysis, risk assessments, assurance reviews, resilience testing, incident response, management system administration, and continuous improvement for PwC UK programmes. **What you will do** * **Operational Resilience Support:** * Support Critical Business Service analysis activities. * Assist with Business Impact Assessments and risk assessments. * Support operational resilience exercises, testing activities, and lessons-learned initiatives. * Assist with incident response activities and business continuity processes. * Support requests for information relating to resilience and quality assurance activities. * **Quality Assurance & Governance:** * Support internal assurance and assessment activities. * Support assessments against recognised standards and frameworks. * Help maintain evidence repositories, records, and audit trails. * Contribute to continuous improvement initiatives across the team. * **Stakeholder Management:** * Participate in workshops, meetings, and assessments with business stakeholders. * Build effective relationships across UK and South African stakeholders. * Provide progress updates on allocated activities and projects. * Escalate risks, issues, and blockers appropriately. * **Documentation & Reporting:** * Maintain project documentation and action logs. * Track progress, risks, issues, and dependencies. * Produce high-quality written outputs and status reporting. * Ensure records remain accurate, current, and audit-ready. * **Continuous Improvement:** * Support development of training and awareness materials. * Contribute ideas to improve processes, controls, and team effectiveness. * Take ownership of ongoing professional development and learning. **Requirements (from the original advert)** * **Qualifications / Certifications required:** * Relevant degree in Risk Management, Business Management, Internal Audit, Governance, Compliance, Information Systems, Business Continuity, or a related field. * Professional certifications in Business Continuity, Operational Resilience, Risk Management, Internal Audit, or ISO Management Systems (advantageous). * Membership of the BCI (highly advantageous). * **Experience required:** * 4 years minimum, ideally from the Professional Services industry. * Experience supporting risk, resilience, business continuity, quality assurance, audit, or compliance activities. * Experience maintaining documentation, action logs, procedures, process maps, and project records. * Experience working independently and delivering high-quality outputs against agreed deadlines. * Experience engaging with stakeholders across multiple teams and functions. * Experience handling confidential information with professionalism and discretion. * Exposure to a professional services environment (advantageous). * **Desirable skill sets include:** * Strong analytical and problem-solving capability. * Excellent attention to detail. * Strong planning, prioritisation, and organisational skills. * Process mapping and procedure documentation skills. * Microsoft Office proficiency. * Building Power BI dashboards and reports. * Interest in technology, automation, and AI-enabled solutions. * Strong written and verbal communication skills. * Ability to work effectively in a virtual and distributed team environment. * Sound judgement and decision-making capability. * Ability to manage sensitive and confidential information appropriately. * **Role related attributes:** * Detail-oriented and quality focused. * Proactive and self-motivated. * Strong sense of ownership and accountability. * Resilient and adaptable in changing environments. * Collaborative and stakeholder focused. * Continuous improvement mindset. * Strong professional integrity. * Able to balance multiple priorities effectively. **Who should apply** This role is ideal for a candidate with a relevant degree and at least four years of experience in risk, resilience, business continuity, quality assurance, audit, or compliance, preferably within the professional services industry. The successful applicant should possess strong analytical, problem-solving, and organisational skills, with a keen eye for detail. They must be adept at maintaining documentation, engaging with diverse stakeholders, and working independently to deliver high-quality outputs. A proactive, self-motivated individual with strong professional integrity and a continuous improvement mindset, comfortable managing confidential information and working in a virtual environment, would thrive in this position. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/satic-risk-resilience-quality-assurance-analyst-pwc Source: myjobmag

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At a glance

• Power BI
• Microsoft Office

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