Quality Assurance Technologist (Pretoria West - BBR)

In brief

**Overview** This role is for a Quality Assurance Technologist within RCL Foods' Baking Division, based in Pretoria West. The position reports to the Senior QA Technologist. The primary purpose is to manage the daily activities of the QA Department, supporting the achievement of agreed Quality and Food Safety goals and objectives. This includes enforcing compliance with company policies and procedures related to third-party and customer standards, and ensuring timely handling of purchase orders and invoices for suppliers and external labs. The incumbent will also be expected to act as a Senior QA Technologist when required. **What you will do** Key responsibilities include: * Manage all activities related to Quality and Food Safety at the site. * Implement and maintain FSSC 22000 and Quality Management Systems (QMS). * Implement and maintain customer requirements. * Manage suppliers and external service providers (e.g., Pest Control, Cleaning, PPE). * Ensure final product quality and safety standards are adhered to, including positive release of final products. * Manage the food safety team, conducting food safety and management review meetings. * Ensure labour, testing, consumable, and equipment maintenance costs remain within budget. * Effectively control non-conforming products. * Manage daily activities of direct reports, including task assignment, holiday scheduling, overtime approval, purchasing, resource deployment, and initial disciplinary issues. * Manage the training, development, and performance of direct reports. * Identify and effectively implement relevant national legislations. * Ensure the implementation and application of appropriate policies, procedures, test methods (including GLP, PRP’S, QMS) to achieve and maintain third-party and customer standards. * Drive activities to resolve non-conformance issues to support inventory cost reduction. * Provide laboratory expertise and technical support to resolve customer complaints and implement corrective actions. * Support manufacturing, quality, and supply chain teams by providing feedback on factors affecting product quality or manufacturing efficiency and investigating root causes. * Make quality decisions regarding pass, fail, and concession of materials based on experience and technical knowledge. * Manage internal/external sampling and testing of materials according to test plans. * Manage purchasing of laboratory consumables and ensure timely invoice processing within budgetary constraints. * Maintain appropriate information systems (QA Databases, SHERQX, test plans, methods and procedures, calibrations) to ensure compliance. * Maintain QMS by ensuring relevant documentation, procedures, and Work Instructions are up to date. * Conduct mock recalls to ensure due diligence and compliance. * Actively participate in and support the Continuous Improvement Team and product trials. * Establish testing plans for all new raw materials and final products, ensuring only approved ingredients are used. * Ensure product specifications are up to date and filed. * Implement and monitor process control documents. * Manage all non-conforming raw and final products (identification, segregation, labelling, blocking). * Generate Certificates of Analysis (COA’s) for customers as required. * Implement and maintain Food Safety systems based on FSSC 22000 and customer requirements. * Identify and appoint food safety team members and manage their training needs. * Conduct monthly food safety and annual management review meetings, ensuring minutes are kept. * Manage customer complaints and internal corrective action processes through investigations to prevent re-occurrence. * Implement and manage relevant PRP’s (Pest Control, Cleaning and Sanitation, GMP). * Conduct supplier audits when required and monthly food safety audits, assisting departments with effective corrective actions. * Manage all food safety related audits (external and internal) to ensure compliance. * Manage inquiries from all interested third parties regarding Food Safety. * Implement and manage allergen management programs. * Manage verification testing schedules (e.g., Micro) and ensure tests are conducted as per schedule. * Effectively communicate food safety issues to suppliers, customers, and relevant interested parties in the food chain. * Generate monthly Food Safety and QA reports. **Requirements (from the original advert)** * BSc. Consumer Science/Food Science/B.Tech. Food Technology. * ISO 22000 implementation/FSSC 22000 experience. * Lead auditor experience and certification. * Computer literate. * 3 years’ experience in Food Safety, Quality and QA. * Legislative process experience. * Proven knowledge and experience of scientific testing techniques. * Ability to interpret results of analytical and microbiological testing. * Attention to detail. * Good written and verbal communication, with the ability to deal with both suppliers and customers. * Good numerical skills. * Good Interpersonal skills, able to work and communicate at all levels throughout the business. * Ability to work well as part of a team as well as under own initiative. * Proven Leadership skills. * Experience of ISO 22000, FSSC 22000, QMS and HACCP programs. * Willing and capable of learning new skills. **Who should apply** Candidates with a relevant scientific or food technology degree who possess at least three years of experience in Food Safety, Quality, and QA. The ideal applicant will be a certified lead auditor with expertise in ISO 22000, FSSC 22000, QMS, and HACCP programs. They should demonstrate strong leadership, communication (both written and verbal), numerical, and interpersonal skills, along with a keen eye for detail and the ability to interpret scientific testing results. This role suits someone who can manage daily departmental activities, enforce compliance, oversee a team, and is proactive in learning new skills, capable of working independently and collaboratively. **Deadline** 18th October, 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/quality-assurance-technologist-pretoria-west-bbr-rcl-foods Source: myjobmag

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