Controller: Repairs, Servicing and Support Services - Motus Toyota Bedfordview

In brief

**Overview** This is an explanation of the role of Controller: Repairs, Servicing and Support Services at Motus Toyota Bedfordview. The position reports to the Manager: Service and involves monitoring and controlling services, dealing with telephone enquiries, and completing necessary paperwork. **What you will do** * Assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average. * Deliver gross profit in line with the business plan by maximising the number of hours sold, driving revenue per transaction, ensuring 100% adherence to the OEM process and motivating product sales. * Distribute and control the issue of work to the Technicians to maximise quality and overall efficiency. * Lead, motivate, coach and develop the team to achieve their daily objectives. * Ensure a strong relationship is maintained with the parts department to maximise parts availability. * Ensure the accurate completion of all relevant documentation for each repair. * Ensure that the manufacturer’s warranty standards are adhered to at all times. * Ensure that a safe working environment is maintained in line with the Company’s Health Safety policy and that general housekeeping and appearance are maintained at a high standard. **Requirements (from the original advert)** * Clear Criminal Record * A minimum of Grade 12 * A Valid Driver’s License * Excellent verbal communication skill * Customer and Team Orientation * Motor industry experience is essential * Computer literacy is essential * Time-Management and Empathy **Who should apply** This role is suited to a person who can effectively monitor and control services, deal with telephone enquiries, and complete all necessary paperwork. Candidates must meet the specified requirements including a clear criminal record, a minimum of Grade 12 education, a valid driver's license, excellent verbal communication, customer and team orientation, essential motor industry experience, essential computer literacy, and strong time-management and empathy skills. **Deadline** 22 October 2026 **Reference** Original posting: https://www.myjobmag.co.za/job/controller-repairs-servicing-and-support-services-motus-toyota-bedfordview-motus-holdings-limited Source: myjobmag

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