Specialist: Service Advisor (Non-Technical) Motus Toyota Cape Gate

Motus

Location
Cape Town, Western Cape
Minimum qualification
Matric / Grade 12
Closing date

First listed . Last checked at source .

In brief

Overview This is a vacancy for a Specialist: Service Advisor (Non-Technical) at Motus Toyota Cape Gate. The role reports to the Service Manager and is focused on coordinating service department workflow and providing customer service in a non-technical capacity. What you will do * Coordinate the workflow in the service department, between service advisors, foreman and customers. * Update service customers on all service bookings. * Communicate with all Service Staff. * Ensure the security of vehicles, i.e., vehicles locked in workshops and keys locked in keysafe. * Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe. * Ensure job cards are signed off by Technicians. * Assist and advise Technicians on quotes in a timeous manner. * Give assistance to the Controller, Foreman, Service Manager, Service Receptionist. * Follow up on parts ordered to workshop. * Book in vehicles. * Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership. * Ensure that all vehicles are test driven. * Record and report comebacks. * Ensure work in progress and cash outstanding is done on a daily basis and submitted to the Service Manager. * Ensure parts are ordered according to the parts ordering system. * Ensure that your area is kept clean at all times. * Ensure the promotion and adherence to safety standards. * Sell accessories and additional work. * Prepare quotations to be authorized. * Follow-up on sales not made. Requirements (from the original advert) * A minimum of Grade 12. * A minimum of 3 years’ Service Advisor experience is essential. * A Toyota Service Advisor certificate is essential. * Computer literacy is essential. * Clear Criminal Record. * Motor industry experience will be an advantage. * Must have excellent verbal communication skills. Who should apply This position is suited to an individual with a minimum of Grade 12, who possesses excellent verbal communication and computer literacy skills, and has a clear criminal record. The ideal candidate will have the ability to maintain high levels of service and provide excellent customer service on an ongoing basis. Essential experience includes a minimum of 3 years as a Service Advisor, along with a Toyota Service Advisor certificate. Motor industry experience is considered an advantage. Deadline 22 October 2026 Reference Original posting: https://www.myjobmag.co.za/job/specialist-service-advisor-non-technical-motus-toyota-cape-gate-motus-holdings-limited Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

  • At least 3 years of experience.
  • Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

Job Description * Motus Toyota Cape Gate currently holds a vacancy for an Administrator: Service Advisor Non- Technical reporting to the Service Manager. * This position will be suited to a person who has the ability to maintain high levels of service on an on-going basis, ability to provide excellent customer service. * To coordinate the workflow in the service department, between service advisors, foreman and customers. * Update service customer on all service bookings * Communicate with all Service Staff * Ensure the security of vehicles, i.e. vehicles locked in workshops and keys locked in keysafe * Ensure first thing in the morning that vehicles are parked outside and that the keys are locked in keysafe * Ensure job cards are signed off by Technicians * Assist and advise Technicians on quotes in a timeous manner * Give assistance to the Controller, Foreman, Service Manager, Service Receptionist * Follow up on parts ordered to workshop * Book in vehicles * Ensure that all vehicles with specific complaints are test driven with either a Foreman or a Quality Controller before the client leaves the dealership * Ensure that all vehicles are test driven * Record and report comebacks * Ensure work in progress and cash outstanding is done on a daily bases and submitted to the Service Manager. * Ensure parts are ordered according to the parts ordering system * Ensure that your area is kept clean at all times * Ensure the promotion and adherence to safety standards * Sell accessories and additional work * Prepare quotations to be authorized * Follow-up on sales not made KNOWLEDGE, SKILLS AND QUALIFICATIONS: * A minimum of Grade 12. * A minimum of 3 years’ Service Advisor experience is essential. * A Toyota Service Advisor certificate is essential * Computer literacy is essential * Clear Criminal Record * Motor industry experience will be an advantage * Must have excellent verbal communication skill Closing Date 22 October 2026

Before you apply

  • Confirm the requirements and closing date on the original listing (myjobmag). SPANi lists vacancies from other sites and may not reflect last-minute changes.
  • Legitimate employers do not charge application, registration or training fees.
  • Don't send your ID or bank details before you have confirmed the employer is real.

How to spot a job scam

Before you apply

  • Read the full advert and confirm you meet the minimum requirements before applying.
  • Tailor your CV headline and most recent experience to the job title and key skills.
  • Note the closing date and reference number, and keep a copy of what you submit.
  • Apply only through the employer or job board link — never pay to apply.

Similar roles

Get new jobs in western cape by email

Free. No account needed. Unsubscribe with one click.

We only use your email to send this alert. See our privacy policy.

Specialist: Service Advisor (Non-Technical) Motus Toyota Cape Gate at Motus | SPANi - South African Jobs