REMS: Training Practitioner SLS SanlamConnect (P8/9) Bellville

In brief

**Overview** This role is for a Training Practitioner within the Sanlam Group, specifically for the REMS: Training Practitioner SLS SanlamConnect (P8/9) team located in Bellville. The primary purpose of the role is to ensure that staff are functionally trained and competent to perform their tasks. This includes updating all training materials, checklists, and guide forms, conducting quality evaluations where applicable, and supporting the Team Manager in achieving sustainability, service ability, quality, back-ups, and succession planning goals. The Training Practitioner is also responsible for the regular updating and data mining of Compass, the main tool for knowledge management in the REMS team. **What you will do** * Design, implement, and deliver effective learning solutions aligned with business strategy and operational needs. * Implement training strategy and plans, ensuring alignment with business strategy. * Consult with stakeholders to identify learning and development needs. * Administer the Workplace Skills Plan and coordinate external training interventions when required. * Design and develop engaging learning content, including classroom-based, virtual, and online courses. * Develop training and support materials that are practical, relevant, and learner-focused. * Design and implement pre- and post-learning assessments to measure learning effectiveness and knowledge transfer. * Apply flexible and agile learning approaches to ensure effective learning journeys and continuous upskilling. * Facilitate new starter onboarding programmes as well as continuous upskilling initiatives for existing employees. * Plan, organise, and clearly communicate learning events and interventions. * Prepare for learning interventions through content review, research, and side-by-side job shadowing. * Use a variety of facilitation methods and learning activities to maximise learner engagement in both classroom and virtual environments. * Provide ongoing support during and after training interventions to reinforce learning and drive application in the workplace. * Coach, develop, and mentor learners to build competence and confidence. * Collaborate with Team Leaders, Team Managers, and other stakeholders to ensure the effectiveness of learning interventions and continuous improvement of learning journeys. * Conduct quality checks on work outputs to assess proficiency levels and identify skill or training gaps. * Evaluate learner performance and provide constructive, actionable feedback. * Maintain accurate training records, including attendance registers, learning material, assessments, and feedback reports. * Monitor training effectiveness and use insights to refine and enhance learning solutions. * Utilise innovative training methods, including digital, remote, and technology-enabled learning. * Adopt new technologies to improve training effectiveness and future readiness. * Contribute directly to the development of skilled, capable, and high-performing consultants through strong facilitation skills, structured learning design, effective stakeholder collaboration, and a data-driven approach to performance and quality assurance. **Requirements (from the original advert)** * **Qualification and Experience:** * Matric * Relevant training related qualification would be advantageous (e.g., ETDP Accreditation Train-the-Trainer, Assessor, Moderator, Verifier). * 3-5 years relevant REMS and Sanlam experience. * **Knowledge and Skills:** * Facilitation/ presentation of training * Training Assessments and feedback/ reporting * Training material/content development and updating * Training Queries, ad-hoc support and projects * Knowledge of team/sector structure in REMS and business units * Knowledge of work/sector terminology in REMS * Good knowledge of operations and processes in REMS, SLS and Sanlam * Knowledge of Legacy Platform and Sanlam Life Legacy products (minimum of 2 years’ experience) * Knowledge of Epsilon Platform and Stratus Policy products (minimum of 2 years’ experience) * Commission rules on Sanlam Life products * Knowledge of legislation pertaining to the insurance industry, labour and tax. * Knowledge of operations / processes in REMS teams * MS Office (Excel, Word, PP, Outlook) * **Core Competencies:** * Collaboration and Influence * Flexibility * Resilience * Adaptability * Innovation * Continuous Improvement * Customer Focus * Results Orientation * **Required Behavioural Competencies:** * Ensures Accountability * Plans and Aligns * Manages Complexity * Communicates Effectively * Business Insight * Decision Quality **Who should apply** This role is ideal for a strong facilitator capable of designing, implementing, and delivering effective learning solutions that align with business strategy and operational needs. The successful candidate should demonstrate a strong focus on learner engagement, continuous improvement, and performance outcomes. They should possess strong facilitation skills, experience in structured learning design, effective stakeholder collaboration, and a data-driven approach to performance and quality assurance. The role requires someone who is collaborative, influential, flexible, resilient, adaptable, innovative, customer-focused, and results-oriented, as well as accountable, able to plan and align, manage complexity, communicate effectively, and demonstrate business insight and decision quality. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/rems-training-practitioner-sls-sanlamconnect-p8-9-bellville-sanlam Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• Agile / Scrum

Extracted automatically from the advert; confirm requirements on the original listing.

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