Vocational Rehabilitation Manager

In brief

**Overview** This role at Discovery is for a Vocational Rehabilitation Manager who will provide strategic leadership, operational oversight, clinical governance, and capability development for the company's Disability Case Management function. The manager is responsible for implementing the Intervention Velocity Strategy to achieve optimal return-to-work outcomes, reduce disability claim duration, and enhance rehabilitation pathways for improved member recovery and productivity. The position involves leading and developing a high-performing case management team, ensuring adherence to clinical best practices, regulatory requirements, and governance standards, while also providing expert leadership on complex disability cases and driving continuous improvement and innovative disability management strategies. **What you will do** * Drive disability and rehabilitation strategy by designing innovative intervention models to improve recovery outcomes, reduce disability claim duration, and support sustainable return-to-work. * Lead a team of specialist case managers through coaching, performance management, capability building, succession planning, and the development of a high-performing clinical case management function. * Provide clinical and operational oversight of complex and high-risk disability cases, ensuring best-practice decision-making, governance compliance, and excellent customer outcomes. * Develop and implement return-to-work frameworks that enable successful vocational rehabilitation, employer engagement, and improved workforce reintegration. * Own operational performance across the disability value chain, including caseload management, intervention velocity, service delivery standards, and productivity optimisation. * Leverage data and analytics to generate insights, monitor key disability metrics, identify trends, and deliver executive reporting that informs strategic decision-making. * Deliver financial value through effective budget management, intervention cost optimisation, ROI evaluation, and the achievement of business case savings targets. * Manage strategic external partnerships with healthcare providers, rehabilitation specialists, consultants, employers, reinsurers, and industry stakeholders to ensure quality service delivery and outcome-based performance. * Influence senior stakeholders by providing specialist disability management expertise, presenting recommendations to governance forums, and supporting key business decisions. * Drive innovation and continuous improvement through the evaluation of emerging disability management practices, digital solutions, and future-focused rehabilitation models. * Represent Discovery and the broader industry on local and international industry forums, fostering strategic stakeholder engagement, advancing industry perspectives, influencing policy discussions, and promoting best practices across the financial services and retirement fund sectors. **Requirements (from the original advert)** * **Experience & Education:** * 8+ years’ disability management experience. * 3+ years people leadership experience. * Claims and rehabilitation management experience representing the business and the industry as a subject matter expert on insurance, employee benefits, tax reform, regulatory interpretation, and governance standards. * Group Life/Risk Insurance experience. * Relevant Allied Health Degree. * Postgraduate qualification in: Vocational Rehabilitation OR Occupational Health. * Business Leadership Qualification (Advantageous). * Masters Degree (Advantageous). * **Personal Attributes:** * Integrity, honesty and reliability. * Highly motivated self-starter who takes initiative. * Ability to plan and control work-flow to effectively manage the team’s deadlines. * Ability to communicate effectively both verbally and in writing. * Ability to apply knowledge in a practical setting. * Strong numerical and verbal reasoning skills. * Ability to work independently and within a team environment. * Problem solving. **Who should apply** This role is suited for experienced professionals with a strong background in disability management (8+ years), including at least 3 years in a people leadership capacity. Candidates must possess expertise in claims and rehabilitation management, particularly within the insurance and employee benefits sector, and be recognised as subject matter experts. A relevant Allied Health Degree and a postgraduate qualification in Vocational Rehabilitation or Occupational Health are mandatory. The ideal candidate is a highly motivated, self-starting individual with strong integrity, excellent communication, planning, and problem-solving skills, capable of leading a team while contributing strategically and innovatively to disability management and rehabilitation. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/vocational-rehabilitation-manager-discovery-limited Source: myjobmag

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