Switchboard Operator

Ethekwini Metro

Salary (as advertised)
R170 591.24 per year
Minimum qualification
Certificate / N-level / trade
Closing date
Not stated — check the original listing

First listed . Last checked at source .

In brief

**Overview** This role is for a Switchboard Operator at Ethekwini Metro, identified by Reference Number 70000486. The position is graded at 05, with a basic salary ranging from R170,591.24 to R221,447.58 per annum. **What you will do** The primary responsibility of the Switchboard Operator is to provide customers with accurate information regarding locations and telephone numbers, ensuring they are transferred to the correct contact on their first attempt. **Requirements (from the original advert)** * Grade 12 (NQF Level 4) or equivalent qualification. * 6 months of relevant experience. * Computer Literacy. * Demonstrated competencies in: * Oral Communication * Organisational Awareness * Problem Solving * Use of Technology * Data Processing and Analysis * Service Delivery Orientation * Interpersonal Relationships * Cognitive Ability * Learning Orientation * Team Orientation **Who should apply** The ideal candidate for this Switchboard Operator position is an individual with a Grade 12 qualification or equivalent, possessing at least 6 months of relevant work experience and strong computer literacy. They should be proficient in oral communication, have a good understanding of organisational awareness, and demonstrate strong problem-solving skills. The candidate should be adept at using technology, capable of data processing and analysis, and committed to service delivery. Strong interpersonal skills, cognitive ability, a learning orientation, and the ability to work effectively in a team are also essential. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/ethekwini-metro-vacancies-vacancy-circular-number-628#spani-ref-70000486 Source: govpage

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

Job description

REF NO: 70000486 Basic Salary R170 591.24 / R221 447.58 pa Grade: 05 Job Purpose: To provide the customers with the knowledge of locations and telephone numbers and ensure that they are transferred to the correct telephone number the first time. Competencies: •Oral Communication. •Organisational Awareness. •Problem Solving. •Use of Technology. •Data Processing and Analysis. •Service Delivery Orientation. •Interpersonal Relationships. •Cognitive Ability. •Learning Orientation. •Team Orientation. Essential Requirements: •Grade 12 (NQF Level 4) or equivalent. •6 Months relevant experience. •Computer Literacy. WATER AND SANITATION DIRECTORATE CANDIDATE ENGINEER (CHEMICAL) / ENGINEER (CHEMICAL) /SENIOR ENGINEER (CHEMICAL) /CHIEF ENGINEER (CHEMICAL)

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Switchboard Operator at Ethekwini Metro | SPANi - South African Jobs