Information Technology Technician
Department Of Water And Sanitation (Dws)
- Location
- Nelspruit, Mpumalanga
- Salary (as advertised)
- R413 001 per year
- Closing date
First listed . Last checked at source .
In brief
**Overview** The Department of Water and Sanitation (DWS) is seeking an Information Technology Technician (Ref No: 301026/24) for its Water and Sanitation Services Management branch, specifically within its Mpumalanga Provincial Operations based in Mbombela. This role is offered at a salary of R413 001 per annum (Level 08). **What you will do** Key responsibilities for this role include: * Managing calls logged on the call management systems. * Providing end-user support related to hardware, software, and network connectivity. * Ensuring the enforcement of all IT policies, norms, and standards. * Performing quality control for the Local Area Network (LAN). * Performing installation, maintenance, and upgrading of computer hardware and software as a second level of fault identification. * Installing and upgrading software applications not handled by resources from the outsourced partner. * Providing and maintaining internet and e-mail client services. * Ensuring that antivirus software signatures and operating systems patches are up to date. * Initiating and coordinating change control procedures. * Providing technical input for the training and development of computer end-user skills. * Performing routine back-ups for all available servers. * Compiling monthly performance reports. * Performing overtime and standby duties when necessary. **Requirements (from the original advert)** * A relevant NQF level 6 qualification in Information Technology. * Three (3) years appropriate experience in Information Technology. * The disclosure of a valid unexpired driver’s license. * Certification in the following: Certified Microsoft Engineer, Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE). * A+ and Network+ certification is required. * Knowledge of Windows 7; Windows 8; Window 10; MS Office 2010, 2013 and Office 365; Symantec Ant-virus; Microsoft MS; Transversal systems (PERSAL, SAP and LOGIS) and ITIL will serve as an advantage. * Willingness to travel to various remote sites and offices. * Competences: * An in-depth knowledge of client server IT environment. * Leadership qualities as well as strong customer service and interpersonal skills. * Good computer knowledge and skills (Ms Word, Excel and PowerPoint). * Ability to work under pressure. * Good communication skills both verbal and written. * Exposure to different business application platforms. **Who should apply** The ideal candidate should possess a relevant NQF level 6 qualification in Information Technology and at least three years of appropriate IT experience. Applicants must hold a valid, unexpired driver’s license and be certified as a Certified Microsoft Engineer, MCSA, or MCSE, along with A+ and Network+ certifications. A strong understanding of Windows 7/8/10, MS Office (2010, 2013, 365), Symantec Ant-virus, Microsoft MS, transversal systems (PERSAL, SAP, LOGIS), and ITIL (advantageous) is expected. The role requires a willingness to travel to remote sites. Essential competencies include in-depth knowledge of client-server IT environments, leadership qualities, strong customer service and interpersonal skills, proficiency in Ms Word, Excel, and PowerPoint, the ability to work under pressure, good verbal and written communication, and exposure to various business application platforms. **Deadline** Not specified **Reference** Original posting: https://www.govpage.co.za/vacancies/department-of-water-and-sanitation-dws-vacancies-dpsa-circular-37-of-2026#spani-ref-301026-24 Source: govpage
Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.
At a glance
- 2 posts available.
- Microsoft Excel
- Microsoft Office
- SAP
- Customer service
Extracted automatically from the advert; confirm requirements on the original listing.
Job description
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