IT Officer

Glencore

Location
Mpumalanga
Closing date

First listed . Last checked at source .

In brief

**Overview** This role is for an IT Officer at Glencore, responsible for maintaining and supporting all IT systems, infrastructure, and services within a designated region. The incumbent ensures operational stability, adherence to IT policies, and effective communication among end-users, regional teams, and the central IT Service Desk. The position involves providing second-line technical support, managing infrastructure assets, and ensuring business continuity through sound operational practices and governance, in line with Glencore's Values and Code of Conduct. **What you will do** * Ensure reliable network connectivity and system availability based on business requirements. * Perform daily operational checks on LAN/WAN, VC, VoIP, and telephony systems. * Ensure backups for all key systems occur daily, weekly, and monthly. * Manage server provisioning, virtualization, and hardware adjustments as required. * Manage incidents, requests, and changes within the ServiceDesk. * Monitor and maintain compliance with software, hardware, and configuration standards. * Conduct quarterly asset verifications and reconciliations in line with internal audit requirements. * Oversee the installation, configuration, maintenance, and troubleshooting of end-user workstations, hardware, software, and peripheral devices. * Support infrastructure upgrades, relocations, and technology rollouts. * Support IT audit activities and maintain documentation for internal/external review. **Requirements (from the original advert)** Not specified **Who should apply** Individuals capable of maintaining and supporting IT systems, infrastructure, and services, including providing second-line technical support, managing infrastructure assets, and ensuring business continuity. Candidates should be able to ensure operational stability, adhere to IT policies, and manage a range of IT functions from network connectivity and system availability to daily operational checks, incident management, compliance monitoring, asset verification, end-user support, and IT audit activities. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/it-officer-glencore Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

Job description

* In this role, you will be responsible for maintaining and supporting all IT systems, infrastructure and services within your designated region. As an incumbent in this role you ensure operational stability, adherence to IT policies, and effective communication between end-users, regional teams and the central IT Service Desk. You further provide second-line technical support, manage infrastructure assets and ensure business continuity through sound operational practices and governance, in line with the Glencore Values and Code of Conduct. Key Responsibilities * Ensuring reliable network connectivity and system availability based on business requirements. * Performing daily operational checks on LAN/WAN, VC, VoIP and telephony systems. * Ensuring backups for all key systems occur daily, weekly, and monthly. * Managing server provisioning, virtualization, and hardware adjustments as required. * Managing incidents, requests, and changes within the ServiceDesk. * Monitoring and maintaining compliance with software, hardware, and configuration standards. * Conducting quarterly asset verifications and reconciliations in line with internal audit requirements. * Overseeing the installation, configuration, maintenance and troubleshooting of end user workstation, hardware, software and peripheral devices. * Supporting infrastructure upgrades, relocations and technology rollouts. * Supporting IT audit activities and maintaining documentation for internal/external review

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