Administrator

In brief

**Overview** This role is for an Administrator within Apex Group’s Capital Markets team. The position requires a proactive individual to manage and take responsibility for a client portfolio, ensuring the highest quality of customer service. The Administrator will have direct responsibility for servicing a large portfolio of offshore-based clients and will collaborate closely with the management team. **What you will do** * Be responsible for and work with the senior administrator managing a client portfolio including all aspects of administration & company secretarial matters. * Manage the day-to-day client request and reporting. * Communicate directly with clients and the manager to answer and resolve queries. * Assist with the organizing and supervising the execution of the income distribution and ongoing administration process supported by a payment team. * Ensure operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines. * Ensure all email queries are solved promptly and satisfactorily by monitoring client and fund manager emails. * Ensure that responsibilities are done effectively and to agreed client, best practice, regulatory and statutory deadlines by closely working with senior administrator and managers in the team. * Work with senior leadership to ensure the planning, coordination and completion of all regulatory obligations and administration requirements within strict deadlines for a portfolio of entities. * Follow customer specific procedures in relation to administration and reporting requirements for each entity. * Assist the accountants in respect of the planning and coordination of audits and filing of annual statutory financials statements. * Build detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members and to answer client queries. * Assist with bank account openings and coordinate AML/KYC requests around the entity portfolio when required. * Be aware of and assist with payment transactions for your client portfolio. * Arrange and attend board meetings, prepare minutes, and maintain other appropriate records and logs. * Prepare and implement customer-specific procedures in relation to the governance and reporting requirements for specific client structures. * Manage a large client portfolio, including all aspects of administration and company secretarial matters. * Prepare documentation for signature. * Perform ad-hoc administrative tasks as required. * Ensure adherence to internal policies, controls, and systems, including meeting any internal deadlines. * Liaise with third parties such as lawyers, auditors, bankers, tax advisors, and alternative investment fund managers as required. * Perform any other duties in the scope of the role that the company requires. * Build key relationships with clients, respond swiftly to client requests, and manage client expectations. **Requirements (from the original advert)** * At least 2+ years of experience in a fund administration role or relevant experience within financial services or law. * An LLB, BCom, or a relevant business qualification is essential. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Willingness to adapt and learn and work with a team. * Excellent communication skills, both written and verbal. * A basic understanding of AML requirements. * Excellent organizational skills. * Excellent attention to detail and accuracy. * Ability to obtain data from a number of sources and interpret accordingly. * Ability to work in a team environment, including with colleagues in other jurisdictions. **Who should apply** The ideal applicant is a proactive Administrator with a minimum of two years' experience in fund administration or a related financial services or legal field. An essential qualification such as an LLB, BCom, or other relevant business qualification is required. Candidates must be proficient in Microsoft Office, possess excellent communication and organizational skills, demonstrate strong attention to detail, and have a basic understanding of AML requirements. They should be adaptable, willing to learn, able to interpret data from various sources, and capable of working effectively in a team across different jurisdictions while managing a large portfolio of offshore clients. **Deadline** Not specified **Reference** Original posting: https://www.myjobmag.co.za/job/administrator-apex-group-4 Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

• At least 2 years of experience.

• Microsoft Excel
• Microsoft Office
• Customer service

Extracted automatically from the advert; confirm requirements on the original listing.

Job description

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