Hotel Duty Manager -Cape Town

Tych Business Solutions

Location
Cape Town, Western Cape
Closing date

First listed . Last checked at source .

In brief

Overview This role is for a Hotel Duty Manager at boutique hotels managed by Tych Business Solutions in Cape Town. The position involves overseeing daily operations to ensure seamless guest experiences, efficient operations, and strong team leadership within a luxury hospitality environment. What you will do * Supervise and coordinate front‑of‑house and back‑of‑house operations. * Lead and support staff to maintain service excellence and brand standards. * Handle guest relations, resolve issues promptly, and ensure satisfaction. * Monitor compliance with health, safety, and operational policies. * Oversee shift planning, resource allocation, and departmental coordination. * Support financial controls, reporting, and operational efficiency. * Act as the senior point of contact during assigned shifts. Requirements (from the original advert) * Proven experience in hotel duty management or supervisory hospitality roles. * Strong leadership, communication, and problem‑solving skills. * Professional, guest‑focused, and adaptable under pressure. * Proficiency in property management systems and MS Office. * Ability to manage with consistency and attention to detail. Who should apply Candidates with proven experience in hotel duty management or supervisory hospitality roles are sought. The ideal applicant is dynamic, dependable, possesses strong leadership, communication, and problem-solving skills, and is professional, guest-focused, and adaptable under pressure. Proficiency in property management systems and MS Office is required, along with an ability to manage with consistency and attention to detail. Deadline Not specified Reference Original posting: https://www.myjobmag.co.za/job/hotel-duty-manager-cape-town-tych-business-solutions Source: myjobmag

Summary drafted with AI assistance from the original advert. The advert itself is the authority — how we use AI.

At a glance

    • Microsoft Office

    Extracted automatically from the advert; confirm requirements on the original listing.

    Job description

    Job Description: * We are seeking a dynamic and dependable Hotel Duty Manager to oversee daily operations at our boutique hotels. This pivotal role ensures seamless guest experiences, efficient daily operations, and strong team leadership in a luxury hospitality environment. Key Responsibilities: * Supervise and coordinate front‑of‑house and back‑of‑house operations. * Lead and support staff to maintain service excellence and brand standards. * Handle guest relations, resolve issues promptly, and ensure satisfaction. * Monitor compliance with health, safety, and operational policies. * Oversee shift planning, resource allocation, and departmental coordination. * Support financial controls, reporting, and operational efficiency. * Act as the senior point of contact during assigned shifts. Candidate Profile: * Proven experience in hotel duty management or supervisory hospitality roles. * Strong leadership, communication, and problem‑solving skills. * Professional, guest‑focused, and adaptable under pressure. * Proficiency in property management systems and MS Office. * Ability to manage with consistency and attention to detail. What We Offer: * A supportive team environment with career growth potential. * Competitive remuneration and benefits. * Exposure to diverse operations and guest experiences.

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    Hotel Duty Manager -Cape Town at Tych Business Solutions | SPANi - South African Jobs